Supervisory IT Specialist (Director, Mission Solution)

Office of Intelligence and Analysis•Washington, DC

About The Position

This position is with the Department of Homeland Security (DHS), Office of Intelligence & Analysis (I&A). The Supervisory IT Specialist (Director, Mission Solution) plans, organizes, and directs an I&A element to ensure intelligence-support operations comply with legal and regulatory requirements and meet customer needs. The role coordinates contractual resources as needed, evaluates IT methods and practices for efficiency, effectiveness, and value to the government, and carries out supervisory personnel responsibilities. The position also advises employees on management policies, procedures, and directives, and requires effective communication in writing, reading, listening, and verbal and non-verbal interactions. The Director serves as a Supervisory IT Specialist to the CIO, performing and supervising work associated with Project Portfolio Management, IT Strategy, CIO Communications, CIO Resource Program Oversight, CIO Performance Metrics, and Customer Engagement. The position leads project portfolio management and strategic communications activities, directs studies that may affect CIO actions, and monitors workflows, project prioritization, performance standards, and resource allocation to support customer outcomes and CIO commitments. This is a non-bargaining-unit, emergency-essential position requiring a TOP SECRET/SCI security clearance. The employee may work evenings, weekends, holidays, overtime, 24/7 shifts, or on-call and standby duty, and may occasionally travel away from the normal duty station. The position is subject to background investigation, pre-employment and random drug testing, and pre-employment and potentially random polygraph examinations. A one- or two-year probationary or trial period may be required.

Requirements

  • U.S. citizenship.
  • Males born after December 31, 1959, must be registered for Selective Service.
  • Successfully pass a background investigation.
  • Submit to pre-employment drug testing; the position is subject to random drug testing.
  • Undergo a pre-employment polygraph examination; random polygraph examinations may occur after entry on duty.
  • Obtain and maintain a TOP SECRET/SCI security clearance.
  • Meet the Individual Occupational Requirement by demonstrating IT-related experience in each of nine competencies: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence. The resume must explicitly show how this requirement is met.
  • Have specialized experience equivalent to the GS-14 level in federal service or comparable private-sector experience, including supervisory or leadership experience in Project Portfolio Management, IT Strategy, CIO communications, CIO resource program oversight, CIO performance metrics, and customer engagement.
  • Education may not substitute for specialized experience at this grade level.
  • Meet all qualifications and eligibility requirements by the announcement closing date.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Be able to serve during continuity-of-operations events as emergency-essential personnel, regardless of liberal leave or government closures.
  • The employee may be required to work evenings, weekends, holidays, overtime, 24/7 shift schedules, and/or on-call or standby duty; occasional travel away from the normal duty station may be required.
  • May be required to serve a two-year trial period and/or a one-year supervisory probationary period.
  • Complete an OGE 450 Confidential Financial Disclosure Form.
  • If offered employment, complete an Optional Form 306 and certify the accuracy of application information before entry on duty.

Responsibilities

  • Plan, organize, and direct an I&A element to ensure intelligence-support operations comply with legal and regulatory requirements and meet customer needs.
  • Coordinate contractual resources as necessary.
  • Direct evaluations of IT methods and practices to ensure efficiency, effectiveness, and best value to the government.
  • Exercise supervisory personnel responsibilities and advise employees regarding management policies, procedures, and directives.
  • Perform and supervise CIO-related work involving Project Portfolio Management, IT Strategy, CIO Communications, CIO Resource Program Oversight, CIO Performance Metrics, and Customer Engagement.
  • Lead, supervise, and manage project portfolio management activities, including demand management, project management, results management, and program/portfolio management.
  • Lead, supervise, and manage strategic communications, including development and publication of the CIO Communications Strategy, CIO Strategic Plan, and CIO End of Year Report/Performance Metrics.
  • Direct studies and activities that may affect CIO actions to improve effectiveness and efficiency.
  • Monitor and manage CIO workflows, project prioritization, performance standards, and resource allocation to support customer outcomes and CIO obligations and commitments.
  • Effectively comprehend and convey information through writing, reading, listening, and verbal and non-verbal communication.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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