Supervisory Environmental Care Specialist

Veterans Health Administration•Miami, FL
•Onsite

About The Position

The Supervisory Environmental Care Specialist performs technical and administrative work managing and administering Environmental Management Service (EMS) operations and safety for the Miami VA Healthcare System, including its outpatient and community-based outpatient clinics. In association with the EMS Deputy Chief, the specialist develops, coordinates, directs, and manages the hospital Environment of Care Program. The role supervises environmental management functions including sanitation, laundry and linen operations, pest control, patient support, waste management, and bed services. It provides guidance to workers and hospital departments, oversees employee training and safety compliance, monitors contracted laundry services, and develops operating plans and procedures. The specialist assesses program effectiveness and customer satisfaction, resolves employee complaints, communicates policies across satellite facilities, and keeps supervisors informed of progress and significant issues. The position is full-time, Monday through Friday, 7:00 a.m. to 3:30 p.m. Telework is not authorized, and the position is not virtual. The work may involve daily rounds, walking, standing, climbing, lifting items up to 75 pounds, and driving or traveling by motor vehicle. A one-year supervisory probation period may be required. The position is a GS-9 role; candidates may qualify through specialized experience, qualifying graduate education, or a combination of experience and education. A one-year probationary period or two-year trial period may also apply as a condition of employment.

Requirements

  • U.S. citizenship.
  • Meet applicable time-in-grade requirements for current or former federal employees applying at GS-9, including 52 weeks at GS-7 when applicable.
  • Qualifying specialized experience in Environmental Management Service activities, program management, worker advice and counseling, employee training and safety compliance, program evaluation, and analysis of unusual conditions; or qualifying graduate education; or an appropriate combination of experience and graduate education.
  • Knowledge of local, state, and federal regulations concerning biohazard and solid waste disposal, OSHA safety regulations, and Joint Commission standards related to EMS.
  • Submit transcripts if qualifying based in whole or in part on education.
  • Complete the required application, questionnaire, and online assessment.
  • Meet applicable background and security investigation requirements and complete online onboarding.
  • Register with the Selective Service if applicable to male applicants born after December 31, 1959.
  • Participate in the seasonal influenza vaccination program as a condition of employment.
  • Serve the applicable one-year probationary period or two-year trial period; a one-year supervisory probation period may also be required.
  • Be able to perform work that may require daily rounds, walking, standing, climbing, lifting items up to 75 pounds, and driving or traveling by motor vehicle, with reasonable accommodation or workplace adjustment as applicable.

Responsibilities

  • Manage and administer Environmental Management Service operations and related safety activities across the Miami VA Healthcare System and its outpatient clinics.
  • Develop, coordinate, direct, and manage the hospital Environmental Management and Environment of Care programs.
  • Advise and counsel workers on housekeeping work, administrative matters, duties, and quality control.
  • Ensure subordinates are trained and comply with safety regulations; identify employee development and training needs and arrange training.
  • Establish criteria and formulate projects; assess program effectiveness and investigate or analyze unusual conditions.
  • Monitor and conduct surveillance of contracted laundry services.
  • Plan, coordinate, and supervise environmental sanitation, laundry and linen operations, interior and exterior pest control, patient support, waste management, and bed services.
  • Provide advisory services to management and hospital departments on Environmental Management requirements and problem resolution.
  • Develop and independently plan and carry out environmental management programs or projects, including areas such as laundry, recycling, and solid or regulated medical waste disposal.
  • Communicate agency and hospital policies and priorities to satellite facilities.
  • Develop and implement organizational structures, operating plans, and procedures; monitor operational effectiveness and efficiency.
  • Hear and resolve employee complaints, and refer group grievances or unresolved complaints to the Chief of Environmental Management.
  • Assess customer satisfaction through meetings, surveys, and other feedback.
  • Keep supervisors informed of progress, potentially controversial matters, and problems with far-reaching implications.
  • Conduct daily rounds to evaluate operations and determine whether program objectives are being met.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility and benefits depend on the position and employment status.
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