Supervisory Customs Entry Officer (CD/I)

Customs and Border Protection•Charleston, SC

10h•Onsite

About The Position

This is a supervisory position with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Training and Development, Trade and Cargo Academy, located in Charleston, South Carolina. The role designs, develops, reviews, researches, revises, evaluates, and delivers basic, advanced, or continuing education programs to meet CBP training objectives. It provides instruction on laws, regulations, procedures, practices, and documentation related to customs admissibility, entry and control, merchandise importation and exportation, revenue collection, trade preference programs, entry processing and liquidation, and related trade functions. The position supervises trainees and coordinates training delivery for assigned classes. It also sets staff guidelines and performance expectations and advises and counsels staff on work and administrative matters. The incumbent reviews emerging and changing subject matter so course curricula can be updated in line with current enforcement and facilitation trends, policies, and procedures. The position is announced at GS-13, with a stated salary range of $106,437 to $138,370 and promotion potential to GS-13, Step 10. It is a temporary/rotational assignment not to exceed three years, with possible extensions for up to an additional two years. The appointee may be returned to a prior or equivalent position at any time. Newly appointed first-time CBP supervisors must complete leadership training within the first 90 days, including three weeks of in-residence training in Harpers Ferry, West Virginia, unless previously completed or waived. An 18-month supervisory probationary period may be required.

Requirements

Meet the Individual Occupational Requirement through experience analyzing customs documents; applying customs laws, regulations, and procedures; interpreting customs requirements; or similar experience involving duty rates, merchandise classification, and entry requirements.
Have at least one year of specialized experience equivalent to the next lower grade level, applying customs laws, regulations, and procedures to resolve complex merchandise admissibility, control, entry, export, and post-release issues; advising stakeholders on entry processes, trade compliance, revenue collection, or automated trade systems; reviewing entry-processing operations, policies, and performance data to identify compliance issues and recommend improvements; or coordinating trade-account or cargo-entry activities across offices or locations.
Explicitly describe the qualifying specialized experience in the resume.
Be a U.S. citizen and meet the applicable U.S. residency requirement, generally physical residence in the United States or its protectorates for at least three of the last five years, subject to possible exceptions or waivers.
Males born after December 31, 1959, must be registered with Selective Service.
Complete pre-employment processes in English and pass the required background investigation; drug testing may apply under the DHS Drug-Free Workplace Plan.
Meet all qualification requirements and applicable time-in-grade requirements by October 22, 2026; current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
Disclose current or recent political appointment status as specified if applicable.
Complete a one-year probationary period if new to the federal government; an 18-month supervisory probationary period may also be required.
First-time CBP supervisors must complete mandatory leadership training, including three weeks of in-residence training, within the first 90 days of appointment unless waived.

Responsibilities

Design, develop, review, research, revise, evaluate, and conduct basic, advanced, or continuing education training programs to meet CBP training objectives.
Provide training on customs laws, regulations, procedures, practices, and documentation related to admissibility, entry, control, imports and exports, revenue collection, trade preference programs, entry processing and liquidation, and related trade functions.
Supervise assigned trainees and coordinate all aspects of training delivery for assigned sessions or classes.
Establish guidelines and performance expectations for staff members and provide advice and counsel on work and administrative matters.
Review emerging and changing subject matter and incorporate new information into course curricula to align training with current enforcement and facilitation trends, policies, and procedures.