Supervisory Cashier

Veterans Health Administration • Smyrna, TN

9d • Onsite

About The Position

This position is in the Mid-South and North Central Consolidated Patient Account Center (CPAC), within the Chief Financial Officer’s organization, Payor Analysis and Reporting Services Division. The incumbent serves as a Cash Management Branch Chief in the Accounting Division and supervises cash-processing functions, including agency cash, check, and electronic funds transfer processing. The role oversees receipt, disbursement, examination, deposit, custody, and related clerical processing of cash, and ensures compliance with applicable Treasury requirements and procedures.

The incumbent plans and manages work, sets priorities, assigns and balances workloads, and supports employee development through training. The position also contributes to business and revenue goals, recommends and implements process improvements, oversees deposit processing, audits deposits, reconciles cash accountability, reviews payment vouchers, and manages currency stock replenishment. The work schedule is 8:00 a.m. to 4:30 p.m. This is not a virtual position. Recruitment and relocation incentives are not authorized, and a permanent change of station is not approved.

Requirements

• U.S. citizenship is required.
• Applicants must complete the application, questionnaire, and required online assessment.
• Males born after December 31, 1959, must meet Selective Service registration requirements.
• Applicants must meet the applicable time-in-grade requirement: 52 weeks at GS-07 for GS-08 consideration, or 52 weeks at GS-08 for GS-09 consideration, if applicable.
• GS-08 applicants must have one year of specialized experience equivalent to at least GS-07. Examples include auditing deposits for regulatory compliance, planning and prioritizing work, and providing courteous customer service.
• GS-09 applicants must have one year of specialized experience equivalent to at least GS-08. Examples include monitoring work and maintaining priorities, distributing and balancing workloads, identifying and addressing subordinate training needs, supporting cash/check/electronic funds transfer processing, and recommending cash-management process improvements.
• Specialized experience must be documented in the resume, including duties performed, hours worked per week, salary, and employment start and end dates in month/year format.
• There is no educational substitution at these grade levels.
• Selected applicants are subject to a background/security investigation and must complete online onboarding and acceptable employment-eligibility identification requirements.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• A one-year probationary period or two-year trial period is required, during which continued employment is evaluated.
• Applicants must meet all requirements by the announcement closing date of October 26, 2026.

Responsibilities

• Supervise the full range of cash-processing functions in the Accounting Division.
• Participate in planning, analyzing, and implementing revenue and business office goals and objectives.
• Recommend improvements to cash-management methods, policies, and procedures.
• Ensure regulatory requirements for depository functions are fulfilled.
• Support agency cash, check, and electronic funds transfer processing, including receipt, disbursement, examination, deposit, custody, and related clerical processing.
• Develop, define, and implement process-improvement initiatives.
• Oversee deposit-processing duties and ensure compliance with Treasury procedures and instructions for cashiers.
• Examine deposits and perform quality audits to ensure regulatory requirements are met.
• Reconcile cash accountability and review vouchers for completeness, accuracy, and propriety before payment; refer questionable vouchers for audit before disbursement.
• Reconcile and replenish currency stock with the Department of the Treasury and agency administrative offices for other accounts.
• Plan work, set and adjust short-term priorities, and prepare work-completion schedules.
• Assign and balance work based on employee, office, and workload priorities.
• Identify subordinate employees’ training and development needs and provide or arrange training.
• Ensure timely completion of work, monitor work status, and maintain established priorities and goals.
• Communicate with and treat customers—including veterans, their representatives, visitors, and VA staff—in a courteous, tactful, and respectful manner.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefit eligibility depends on position type and other factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed