Supervisory Airway Transportation Systems Specialist (SSC Manager)

Federal Aviation Administration•San Juan, PR

About The Position

Serves as a front line Supervisory Airway Transportation Systems Specialist (SATSS) and System Support Center (SSC) manager, for a System Support Center (SSC). Has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to en route/terminal air traffic control to commercial airlines, and general aviation aircraft for a defined area. Directs the work of subordinate employees for at least one organizational unit/project/program within a major subdivision. May be responsible for supervising employees in more than one SSC/duty location. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate. Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Identifies developmental training needs of employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instruction to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment. Applies advanced knowledge of the technical aspects of the work directed, and advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines. Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organizational performance measures. Consults with higher level management to ensure the alignment of projects/programs with the tactical objectives of the major subdivision.

Requirements

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50.
  • Designated or Random Drug Testing required.
  • Supervisors Endorsement.
  • Applied knowledge of and experience in the technology system interrelationships, and management of civilian or automated aviation, navigation, and electronics systems.
  • Experience at the level of difficulty and responsibility appropriate to the position.
  • Generally, experience at the next lower level of I/level IV or equivalent, meets the minimum qualifications for this position as long as the experience provides the demonstrated abilities identified in this announcement.
  • A supervisory statement endorsing the applicant for this announcement is required by the closing date of this announcement.
  • The endorsement must include the announcement number.
  • A Supervisor's Endorsement is not required for ingrade/downgrade and/or reassignments.
  • The applicant selected for this position must satisfactorily complete a 1-year probationary period to remain in this position, unless previously completed.
  • Applicants may be asked to verify information on your application for employment with the FAA.
  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

  • The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.
  • FAA policy limits certain outside employment and financial investments in aviation-related companies.

Responsibilities

  • Serves as a front line Supervisory Airway Transportation Systems Specialist (SATSS) and System Support Center (SSC) manager.
  • Has responsibility for overall administrative and technical direction of the assigned workforce.
  • Directs the work of subordinate employees for at least one organizational unit/project/program.
  • Supervises employees in more than one SSC/duty location.
  • Plans/communicates the organization's vision and objectives.
  • Sets priorities, assigns tasks and responsibilities.
  • Monitors and evaluates performance.
  • Coaches and develops employee capabilities.
  • Approves leave.
  • Takes, recommends, or approves corrective/disciplinary action.
  • Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave.
  • Assures equity of performance standards and rating techniques developed for subordinates.
  • Justifies recommendations for awards/bonuses for positions in the unit for higher-level approval.
  • Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.
  • Identifies developmental training needs of employees and self and requests for and/or arranges needed developmental and operational training.
  • Communicates unconventional training requests with higher level management.
  • Gives advice, counsel or instruction to employees on technical, operational, and/or administrative matters.
  • Hears and resolves complaints from employees at the informal stage.
  • Refers group grievances and more serious, unresolved complaints to the higher level manager.
  • Effects minor disciplinary measures, such as warnings and reprimands.
  • Recommends other action in more serious cases.
  • Fosters a fair and equitable work environment.
  • Applies advanced knowledge of the technical aspects of the work directed.
  • Applies advanced knowledge of budget, human resources, and other administrative policies and procedures.
  • Applies an advanced understanding of the objectives of the organization.
  • Responsible for applying program resources to meet defined requirements.
  • Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC.
  • Participates in planning and executing organizational goals utilizing strategic planning and sound management principles.
  • Resolves all but unique problems without the intervention of higher-level management.
  • Identifies problem areas and develops and recommends new policies and procedures for resolution.
  • Consults with higher level management to ensure the alignment of projects/programs with the tactical objectives of the major subdivision.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
  • Contact the hiring agency for more information on the specific benefits offered.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service