Supervisory Air Traffic Control Specialist (Assistant General Manager)

Federal Aviation Administration • Palmdale, CA

20d

About The Position

Serves as Assistant General Manager (AGM) within the Air Traffic Organization (ATO), Air Traffic Services, and an Eastern, Central, or Western Service Area and District Office. The AGM plans and directs multiple activities and programs in a complex matrix organization at the highest facility level assigned within a specific Air Traffic District. The duty location for this announcement is within the Los Angeles District (TWLA).

The AGM manages and coordinates district air traffic operations and/or support activities and services, directing a highly technical workforce across air traffic facilities of varying size, type, and complexity. The role shares full managerial responsibility and authority with the General Manager (GM), to whom it reports, and acts in the GM’s absence as required. The AGM integrates terminal and en route operations, support services, and administrative programs to advance the tactical use of concepts and technologies in support of ATO and FAA strategic goals. It ensures district plans align with the operational philosophy of the ATS directorate and provides input and guidance on policies, standards, and procedures to support safe, secure, and efficient use of navigable airspace.

The AGM identifies information, training, and reporting needs; maintains connectivity with field operations and support activities; and ensures timely, accurate information flows through the management chain. The role addresses stakeholder concerns by focusing on systemic issues, professionalism, training, and system efficiency, and helps the district respond to unexpected and emergency situations.

Working with the GM, the AGM plans, directs, coordinates, evaluates, and manages operational and support activities across a matrix organization of Air Traffic Managers and Support Managers. The role handles complex projects and programs, strategic and tactical planning, communicating organizational objectives, setting priorities, and coaching and developing staff and organizational capabilities. It solicits manager feedback on shared responsibilities for safety and efficiency in National Airspace System performance.

The AGM assists the GM on labor-management relations, civil rights, legal, and security issues in consultation with Staff Offices; participates in the labor-management partnership process; supports a fair and equitable work environment; and coordinates district management investigations. The role collaborates with organizational units, bargaining unit representatives, facilities, districts, and service units to address tactical issues and achieve mission objectives. It maintains constructive working relationships with counterparts to enable problem solving at the lowest level. The AGM also applies financial, project, and administrative management knowledge to define, acquire, and allocate budgets, staff, and other resources, and fosters continuous improvement in air traffic service delivery.

Requirements

• Must be a U.S. citizen.
• Selective Service registration is required for males born after 12/31/1959.
• Must submit an SF-50 and FAA Form 3330-43.
• Must meet one of the specified specialized-experience pathways: have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified at an ATS facility for at least 1 year (52 weeks); or have held an MSS-3 position at an ATS facility for at least 1 year (52 weeks).
• In addition to the experience pathway, must have held an MSS-3 or FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks).
• Qualification requirements must be met by the closing date of the announcement.
• Education may not be substituted for experience.
• A one-year managerial probationary period may be required; the incumbent must satisfactorily complete it unless previously completed.
• Must complete and receive favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation before appointment, unless a waiver is obtained.
• May be required to file a financial disclosure statement within 30 days of entry on duty.
• CEP/CP selectees must certify eligibility, if applicable.

Responsibilities

• Manage and coordinate air traffic operations and/or support activities and services within the assigned District.
• Direct a highly technical workforce across air traffic facilities of varying size, type, and complexity.
• Share managerial responsibility and authority with the General Manager and act in the GM’s absence as required.
• Integrate terminal and en route operations, support services, and administrative programs in support of ATO and FAA strategic goals.
• Ensure district operational and support plans align with the ATS directorate’s operational philosophy.
• Provide input and guidance on policies, standards, and procedures for district activities to support safe, secure, and efficient use of navigable airspace.
• Identify information needs, training requirements, and recurring and ad hoc reporting requirements, including reports to the GM.
• Maintain connectivity with field facility operations and support activities, and help the GM and district staff respond to unexpected and emergency situations.
• Ensure timely, accurate, and unfiltered information flows through the management chain; respond to stakeholder concerns by addressing systemic issues, professionalism, training, and system efficiency.
• Plan, direct, coordinate, evaluate, and manage operational and support activities across a matrix organization of Air Traffic Managers and Support Managers.
• Work with the GM on complex projects and programs; lead strategic and tactical planning, communicate organizational vision and objectives, set priorities, and coach and develop staff and organizational capabilities.
• Solicit feedback from Support Managers and Air Traffic Managers on shared responsibilities for safety, efficiency, and a systems approach to National Airspace System performance.
• Assist the GM as a focal point for labor-management relations, civil rights, legal, and security issues in consultation with Staff Offices.
• Support and participate in the labor-management partnership process and foster fair and equitable treatment of employees.
• Coordinate district management investigations.
• Collaborate with organizational units, bargaining unit representatives, facilities, districts, and service units to address tactical issues and accomplish mission objectives.
• Maintain positive working relationships with counterparts to support problem solving at the lowest level.
• Define, acquire, and allocate budget, staff, and other resources to accomplish objectives.
• Foster continuous improvement in air traffic service delivery.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; eligibility and specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed