Supervisory Air Traffic Control Specialist (Operations Manager)

Federal Aviation Administration•Rancho Cordova, CA

About The Position

Serves as an Operations Manager in an ATC-12 terminal or en route facility. The position is responsible for planning and directing facility operations or multiple support activities, including training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas. The manager directs a highly technical workforce providing air traffic control services and/or tactical and strategic support. The work affects day-to-day facility operations and the safe, orderly, and expeditious movement of aircraft, as well as the efficient operation of segments of the aviation industry. The Operations Manager integrates support resources with operational needs, reviews work processes and organizational performance, and works to ensure services meet the agency’s mission and customer needs. The position may require working shifts other than administrative shifts. The Operations Manager reports to the Air Traffic Manager, and performance is evaluated based on the effectiveness with which assigned program objectives are achieved.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50 and the first page of FAA Form 3330-43.
Must complete the FAA Managerial Workforce Planning Selection Factors.
Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); or have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; or have held an MSS position for at least 1 year (52 weeks) in an ATS facility.
In addition to the applicable qualification pathway, must have held an MSS-2 or above position for at least 1 year (52 weeks).
Qualifications must be met by the closing date of the announcement.
Education may not be substituted for experience.
SF-50 must contain information in Blocks 15, 17, 18, 19, 22, and 24.

Responsibilities

Plan and direct facility operations or multiple facility support activities.
Direct a highly technical workforce delivering air traffic control services and/or tactical and strategic support.
Provide training, coaching, and guidance to subordinates and facilitate team building.
Integrate support resources with operational needs to maintain effective air traffic control services.
Review work processes and organizational performance to ensure agency mission and customer needs are met efficiently.
Assign and review work, set priorities and schedules, approve leave, and prepare work completion schedules.
Evaluate subordinate performance and ensure equity in performance standards and ratings.
Advise subordinates on work and administrative matters and arrange developmental and other training.
Resolve work problems, group grievances, and serious employee complaints; take disciplinary actions as appropriate.
Recommend or approve selections, transfers, and awards.
Work with labor representatives concerning workforce issues and participate in the labor-management partnership process.
Adjust staffing levels and work procedures to accommodate higher-level resource decisions.
Contribute to facility goals and objectives and participate in management efforts to improve organizational performance and meet strategic goals.
Promote team and individual responsibility and professionalism, and foster fair and equitable treatment of employees.
Maintain frequent contact with internal and external customers, including employees, management, union representatives, the public, and aviation industry representatives.