Supervisory Air Traffic Control Specialist (Operations Manager)

Federal Aviation Administration • Peachtree City, GA

7d

About The Position

Serves as an Operations Manager in a terminal facility, responsible for planning and directing facility operations or multiple support activities, including training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas. Directs a highly technical workforce providing air traffic control services and/or tactical and strategic support. The work affects facility operations and the safe, orderly, and expeditious movement of aircraft, as well as the efficient operation of parts of the aviation industry.

The Operations Manager integrates support resources with operational needs and may work non-administrative shifts to maintain effective air traffic control service. The manager reviews work processes using organizational performance measures, assigns and reviews work, plans schedules and priorities, and oversees subordinate performance, development, and workplace matters. The role contributes to facility goals and strategic objectives as part of the management team, reinforces diversity and EEO policies, participates in labor-management processes, and works with internal and external customers. The Operations Manager reports to the Air Traffic Manager or Assistant Air Traffic Manager. Performance is evaluated based on the effectiveness of achieving assigned program objectives.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after 12/31/1959.
• Must submit an SF-50.
• Must meet one of the specialized experience pathways: have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified for at least 1 year (52 weeks) at an air traffic services facility; or have held an MSS position for at least 1 year (52 weeks) in an air traffic services facility.
• Must have held an MSS-2 or above position for at least 1 year (52 weeks).
• All qualifications must be met by the vacancy announcement closing date.
• Resume must include detailed information supporting qualifications and questionnaire answers.
• Selection and placement are contingent on waiver or satisfactory completion of security requirements.

Responsibilities

• Direct a highly technical workforce that provides air traffic control services and/or tactical and strategic support.
• Plan and direct terminal facility operations or multiple facility support activities.
• Provide training, coaching, and guidance to subordinates and facilitate team building.
• Integrate support resources with operational needs to maintain effective air traffic control service; work non-administrative shifts when required.
• Review work processes and organizational performance to ensure the agency mission and customer needs are met efficiently.
• Assign and review work; set priorities and schedules; approve leave; and arrange work completion schedules.
• Evaluate subordinate performance, ensure equitable standards and ratings, and provide advice on work and administrative matters.
• Identify and arrange developmental and other training for subordinates.
• Resolve work problems, group grievances, and serious employee complaints; take disciplinary actions and recommend or approve selections, transfers, and awards.
• Work with labor representatives on workforce issues.
• Adjust staffing levels and work procedures to accommodate higher-level resource decisions.
• Contribute to facility goals and objectives and participate in management efforts to improve organizational performance and achieve strategic goals.
• Communicate and reinforce diversity and EEO policies in areas including selection, training, and transfers.
• Participate in labor-management partnership processes and foster fair and equitable treatment of employees.
• Maintain frequent contact with internal and external customers, including employees, management, union representatives, the public, and aviation industry representatives.

Benefits

• Federal employee benefits package available to the employee and family, subject to eligibility based on position type and work schedule.
• Pay retention may be available to selectees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed