Supervisory Air Traffic Control Specialist, Operations Supervisor

Federal Aviation Administration•Bangor, ME

About The Position

Serves as an Operations Supervisor in a terminal facility, planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of Developmental and Certified Professional Controllers. The position supervises Air Traffic Control Specialists carrying out air traffic control assignments within a geographic area. The Operations Supervisor plans and assigns work, sets priorities and schedules, approves leave, advises and instructs employees on work and administrative matters, evaluates performance, and recommends ratings. The supervisor hears and resolves employee complaints, refers group grievances and serious unresolved complaints to a higher-level manager, and identifies and arranges training. The role also seeks ways to improve production or work quality, adjusts staffing and procedures to accommodate higher-level resource decisions, recommends goals and objectives, and tracks accomplishments. It communicates and reinforces diversity and EEO policies and supports the labor-management partnership process, fostering a fair and equitable work environment. The Operations Supervisor reports to the Air Traffic Manager. Performance is evaluated based on effectiveness in achieving assigned program objectives. Conditions of employment include U.S. citizenship, Selective Service registration for males born after December 31, 1959, submission of an SF-50, and designated or random drug testing. A one-year supervisory or managerial probationary period may be required. The position may require a background investigation and a financial disclosure statement within 30 days of entry on duty. The position is covered by the Department of Transportation Drug and Alcohol Testing Program; pre-employment or pre-appointment drug screening may apply, and testing-designated positions are subject to random drug and/or alcohol testing. Applicants must meet one of the following specialized-experience pathways by the announcement closing date: at least one year (52 weeks) in an FAA 2152 FV-J/FG-14 or above regional or headquarters position; at least one year facility-rated or area-certified in an air traffic services facility; or at least one year in a MSS position in an air traffic services facility. Applicants must submit a resume with detailed examples supporting their qualifications and questionnaire answers. KSA/MSF narrative responses are not required in the specified text boxes; work-history examples are used to support those responses. This vacancy may also be used to fill similar positions. The position is not a bargaining-unit position, and may be a Career Enhancement/Progression assignment; selectees may be eligible for pay retention and may need to certify eligibility. FAA policy limits certain outside employment and financial investments in aviation-related companies.

Requirements

  • U.S. citizenship is required.
  • Selective Service registration is required for males born after 12/31/1959.
  • Must submit an SF-50.
  • Must meet one of the specialized-experience pathways by the announcement closing date: at least 1 year (52 weeks) in an FAA 2152 FV-J/FG-14 or above regional or headquarters position; at least 1 year facility-rated or area-certified in an ATS facility; or at least 1 year in a MSS position in an ATS facility.
  • Designated or random drug testing is required; selected applicants may be subject to pre-employment or pre-appointment drug screening.
  • A one-year supervisory/managerial probationary period may be required.
  • A background investigation may be required.
  • The selected applicant may be required to file a financial disclosure statement within 30 days of entry on duty.
  • Applicants should provide detailed resume information and specific work-history examples supporting their qualifications and questionnaire responses.

Responsibilities

  • Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
  • Plan and assign subordinate employees' work, set priorities and schedules, and approve leave.
  • Provide employees with advice, counsel, and instruction on work and administrative matters.
  • Evaluate employee performance and recommend performance ratings.
  • Hear and resolve employee complaints, referring group grievances and serious unresolved complaints to a higher-level manager.
  • Identify and arrange developmental and other training for employees.
  • Find ways to improve production or increase the quality of work.
  • Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
  • Recommend goals and objectives for the area and track accomplishments.
  • Communicate and reinforce diversity and EEO policies and programs, including in selections, training, and transfers.
  • Support and participate in the labor-management partnership process and foster a fair and equitable work environment.

Benefits

  • Federal employees and their families have access to a range of benefits; specific eligibility depends on position type, and applicants are directed to review federal benefits.
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