Supervisory Air Traffic Control Specialist, Operations Supervisor

Federal Aviation Administration•Nashua, NH

About The Position

Serves as an Operations Supervisor in an en-route facility, planning and directing operations within delegated areas of responsibility. Provides first-line supervision to Developmental and Certified Professional Controllers. The position reports to the Operations Manager, and performance is evaluated based on the effectiveness with which assigned program objectives are achieved. The supervisor oversees air traffic control assignments for a geographic area and manages subordinate employees’ work, including setting priorities and schedules, approving leave, providing guidance, evaluating performance, and recommending ratings. The role addresses employee complaints, identifies training needs, improves work quality and production, adjusts staffing and procedures in response to higher-level resource decisions, and recommends and tracks area goals and objectives. It also reinforces diversity and EEO policies and supports the labor-management partnership process, fostering fair and equitable treatment of employees. Conditions include U.S. citizenship, Selective Service registration for applicable males, submission of an SF-50, and designated or random drug testing. A supervisory or managerial probationary period may be required. The position may be subject to a background investigation and financial disclosure requirements. It is covered by the Department of Transportation’s Drug and Alcohol Testing Program and is not a bargaining-unit position.

Requirements

  • U.S. citizenship is required.
  • Selective Service registration is required for males born after 12/31/1959.
  • Must submit an SF-50.
  • Must meet one of the following specialized-experience criteria by the announcement closing date: held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; or held an MSS position for at least 1 year (52 weeks) in an ATS facility.
  • Designated or random drug testing is required.
  • A one-year supervisory/managerial probationary period may be required.
  • Applicants tentatively selected may be subject to pre-employment or pre-appointment drug screening; occupants of testing-designated positions are subject to random drug and/or alcohol testing.
  • The selected person may be required to file a financial disclosure statement within 30 days of entry on duty.
  • Applicants should include detailed work-history information supporting their qualifications and job-questionnaire responses; KSA/MSF narrative responses are not required.

Responsibilities

  • Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
  • Plan and assign subordinate employees’ work, set priorities and schedules, and approve leave.
  • Provide advice, counsel, and instruction to employees on work and administrative matters.
  • Evaluate employee performance and recommend performance ratings.
  • Hear and resolve employee complaints, referring group grievances and more serious unresolved complaints to a higher-level manager.
  • Identify and arrange developmental and other training for employees.
  • Find ways to improve production or increase the quality of directed work.
  • Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
  • Recommend goals and objectives for the area and track accomplishments.
  • Communicate and reinforce diversity and EEO policies and programs, including in selections, training, and transfers.
  • Support and participate in the labor-management partnership process and foster fair and equitable treatment of employees.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type and other factors.
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