Supervisor- Piazza Food Hall

Caesars Southern Indiana • Elizabeth, NJ

2d • Onsite

About The Position

Supervises the front of house operation and staff for select dining venues on assigned shift. Ensures venue product and dining experience surprises and delights the guests. Solicits and responds to guest feedback by direct interaction. Immediately addresses service issues and follows-up to ensure guest satisfaction. Conducts service education program, coaches, develops and leads staff in proper performance of duties. Leads by creating a positive, supportive work environment. Communicates and cooperates with the food production management team.

Requirements

• High school diploma or equivalent required.
• Excellent verbal and written communication skills required.
• Excellent problem solving and critical thinking skills required.
• Must have a professional experience, be able to lead people and be a team player.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Minimum of 3-5 years experience in food and beverage required.

Nice To Haves

• College degree in culinary arts, hospitality or hotel management preferred.
• Previous supervisory experience in high volume restaurant industry preferred.

Responsibilities

• Directs the daily work activities of assigned personnel within the dining facility.
• Ensures venue product and dining experience surprises and delights the guests.
• Solicits and responds to guest feedback by direct interaction.
• Immediately addresses service issues and follows-up to ensure guest satisfaction.
• Conducts service education program, coaches, develops and leads staff in proper performance of duties.
• Leads by creating a positive, supportive work environment.
• Communicates and cooperates with the food production management team.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED