Supervisor - Family Emergency Shelter

AUBERLE GROUP•Duquesne, PA

8d•$50,000 - $50,000

About The Position

The Supervisor oversees the Family Emergency Shelter program and helps ensure families meet their housing goals in accordance with HUD and Continuum of Care requirements and the housing-first model. The role supervises frontline staff, supports performance improvement, and ensures program reporting and administrative requirements are completed accurately and on time. The Supervisor manages site staffing and scheduling, participates in hiring and staff orientation, and addresses corrective action or termination when necessary. The position also oversees site cleanliness, safety, maintenance, and regulatory compliance; coordinates food purchasing; reviews client files; and participates in a rotating 24/7 on-call schedule, including providing staff support and shelter coverage as needed. The position is primarily located in McKeesport, with travel to Auberle’s Main Campus and other program locations for meetings, training, and coverage as required.

Requirements

Act 33/34 and FBI clearances.
Participate in rotating 24/7 on-call coverage and cover on-call shifts as needed.
Associate degree in social work, human services, or a related field, or three to five years of social-services experience with at least one year of supervisory experience.
Experience working with displaced, underserved, and vulnerable populations.
Follow housing-first and trauma-informed principles.

Nice To Haves

Experience with HUD, the Homeless Advisory Board, and HMIS is strongly preferred.
Completion of SFW/LSFW certification is preferred, or certification must be completed within the first year.

Responsibilities

Ensure families’ housing goals are met through HUD and Continuum of Care requirements and the housing-first model.
Engage with frontline staff and provide supervision, feedback, and performance improvement support to help meet individual and team goals.
Ensure timely and accurate completion of daily data reporting and required weekly, monthly, and quarterly reports.
Schedule site staff shifts and review timesheets and expense debit logs.
Maintain a flexible schedule to meet family and program needs and attend meetings and trainings.
Monitor staffing needs and participate in hiring, orientation, corrective action, and termination as necessary.
Oversee site cleanliness, safety, maintenance, and regulatory compliance, including fire-drill logs and other compliance checks.
Participate in the scheduled supervisor on-call rotation, troubleshoot and advise staff, ensure adequate staffing across sites, and cover the shelter as needed.
Monitor and coordinate the site's food purchasing schedule.
Ensure state and county regulations are met through regular client-file reviews and maintain additional FES/Auberle standards of excellence.