The Supervisor will be accountable for operational excellence in the execution of daily store procedures, payroll management, cash handling, and inventory control. They will support the Store Manager in leading the team to achieve daily/weekly/monthly sales goals and financial plan, with a primary focus on employee engagement and a collaborative selling environment. The Supervisor is accountable to the Store Manager for driving process adoption, opening and closing the store as a visible service leader, and supporting the resolution of customer concerns with a positive outcome. They will assess and strategize how to drive performance goals (Conversion, Units Per Transaction, Sales Per Hour, and other measurable KPIs). The Supervisor will assist in the interviewing, hiring, training, and retention of the store team, supporting the onboarding process for new hires by educating them on Beyond Yoga core values, product knowledge, selling culture, and other employee responsibilities. They will execute flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed. They will ensure sound product inventory management through accurate receiving and sending processes, aid in the completion of all required business directives (e.g., price changes/retickets, RTVs, markdowns, transfers), and prevent losses by educating associates on customer service and ensuring company policies are followed. The Supervisor will coach and develop staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization. They will manage minor employee relations issues, including performance management, and hold associates accountable for following Beyond Yoga and LS&Co policies and procedures. They will build relationships and foster a positive, diverse, and inclusive work environment, and collaborate with the store team and Home Office partners on building connections with the local community through events, driving brand awareness and engagement. The Supervisor will be a brand ambassador that embodies and can cultivate the company’s core values.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED