The North Face: Supervisor - Tulsa Premium Outlets

VF Corporation • Jenks, OK

1d • $18 - $23 • Onsite

About The Position

The Supervisor at The North Face supports the store’s leadership team and helps deliver a high-quality customer experience. The role leads by example, coaches and develops associates, and maintains operational excellence across customer engagement, merchandising, and store standards. Working in partnership with the Store Manager and Assistant Store Manager, the Supervisor helps maximize store profitability and foster an inclusive team culture. This position suits someone who enjoys mentoring others and thrives in a fast-paced retail environment.

The Supervisor delivers personalized customer engagement, supports sales goals, models effective selling behaviors, and monitors performance against key indicators. The role also oversees daily store operations, supports stockroom and inventory processes, assists with training and onboarding, maintains visual merchandising standards, participates in community initiatives, and upholds company policies and safety procedures.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Ability to coach, motivate, and build high-performing, diverse teams.
• Strong verbal and written communication skills and ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals, monitor progress against key performance indicators, and achieve individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist with training and onboarding new team members and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
• Some VF Corporation benefits are available; the position is not eligible for all benefit plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED