Supervisor (04359) - 1100 Armory Drive

Domino's•Franklin, VA

8d•Onsite

About The Position

This role involves conducting pre-planned coaching and mentoring for General Managers (GMs), Assistant Managers (AMs), and crew members. The Supervisor will plan on-the-job coaching objectives before store visits, provide coaching on key operations and management skills, conduct annual performance appraisals, offer positive, constructive, and actionable feedback, and provide professional development and career track mentoring. The role also focuses on achieving operational excellence through a structured approach, reinforcing company policies and standards, identifying and diagnosing operational gaps, developing action plans, and coordinating field support resources. Additionally, the Supervisor will be involved in financial oversight, reviewing key financial variables, analyzing data, developing presentations, and presenting weekly updates. A key aspect of the role is taking a leadership role in market development activities to drive growth, coordinating market business plans, driving local store marketing (LSM) initiatives, and empowering GMs to take leadership roles in executing LSM. The Supervisor will also coordinate with the Market Leader to identify and pursue new growth opportunities.

Requirements

Bachelor's Degree preferred
Minimum 3 years multi-unit experience in restaurant/retail industry
Experienced in ensuring operational effectiveness for multi-unit organizations

Responsibilities

Plan on-the-job coaching objectives before each store visit using store planning tool
Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
Conduct Annual Performance Appraisals
Provide "positive, constructive, and actionable" feedback
Provide professional develop and career track mentoring to GMs and AMs
Reinforce execution of key company policies and standards
Identify and diagnose most important ongoing operational gaps in under performing stores
Develop formal action plans to resolve gaps
Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
Review key financial variables as part of store visit "pre-planning"
Analyze and track key financial/operational data to derive meaningful business insights
Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
Present financial/operational weekly updates during Market Leader and area GM meetings
Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
Coordinate with Market Leader and field support to develop market business plans
Drive the development and execution of Local Store Marketing
Coordinate field support resources (Market Specialists) to execute LSM initiatives
Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities