Supervisor - Che Vita - Hilton Tampa Downtown

Hilton • Tampa, FL

4d • Onsite

About The Position

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations. Monitor, observe and assist in evaluating team member performance. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly. Assist in monitoring inventory and inventory control.

Requirements

• Hospitality - passionate about delivering exceptional guest experiences
• Integrity - do the right thing, all the time
• Leadership - leaders in our industry and in our communities
• Teamwork - team players in everything we do
• Ownership - owners of our actions and decisions
• Now - operate with a sense of urgency and discipline
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Responsibilities

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed