Supervisor

Capstone Logistics, LLC•Norcross, GA

About The Position

Capstone is seeking a driven Supervisor for a training opportunity that prepares the successful candidate to run a site. The Supervisor will represent Capstone with its partners, manage day-to-day associate activities, and prioritize safety and productivity. The role may include running part of the business or an entire shift. The Supervisor will train new hires and foster a team-centric environment while developing the skills needed to manage a site. The position is based in a warehouse environment and includes operational, customer-service, administrative, workforce-management, and budget responsibilities. The job description states that duties may be modified or expanded over time and that the listed responsibilities are not all-inclusive.

Requirements

  • At least 2 years of supervisory or leadership experience in an industrial setting.
  • Proven ability to provide high levels of customer service to internal and external customers.
  • Ability to train, coach, and mentor warehouse associates.
  • Excellent written and verbal interpersonal and communication skills.
  • Strong organization and prioritization skills.
  • Ability to perform multiple tasks simultaneously.
  • Ability to solve problems and make effective decisions in a fast-paced environment.
  • Ability to manage budgets, read and interpret profit-and-loss statements, and prepare related management reports.
  • Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
  • Proven track record supervising warehouse employees, including hiring, training, and termination.
  • Excellent aptitude for estimating rates and performing mental addition and subtraction while multitasking.
  • Ability to stand for long periods, safely operate material-handling equipment as needed, work on concrete floors in varying temperatures, and lift up to 75 pounds.

Nice To Haves

  • Warehousing, logistics, supply-chain, or third-party experience is preferred.
  • A BS/BA degree or an associate degree with equivalent experience is a plus but not required.
  • Microsoft products experience is ideal.

Responsibilities

  • Negotiate rates with common carrier representatives.
  • Run the site with safety and efficiency as priorities.
  • Write and balance daily bank deposits.
  • Create daily work logs and transmit them to corporate.
  • Audit daily labor and billing reports.
  • Ensure customer needs are met each day.
  • Document and resolve customer-service or associate issues daily.
  • Ensure associates follow Capstone policies, work rules, and safety work rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing site and departmental budgets.
  • Schedule associate shifts according to customer requirements; interview, hire, and train new associates.
  • Supervise timely and accurate data entry for all services performed.
  • Complete daily closeout, including cash balancing, data uploads, and payroll-record administration in accordance with Capstone policies and standard operating procedures.
  • Represent Capstone with partners and manage day-to-day associate activities.
  • Train new hires and provide a team-centric work environment.

Benefits

  • Competitive salary with quarterly incentives based on operational performance.
  • Benefits begin on the first day of the month following 30 days of employment.
  • Career growth, with the company looking to promote from within first.
  • Paid training.
  • Safety incentives.
  • Bonus potential.
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