Supervisor Partime

Levi Strauss & Co.•Cherry Hill, NJ

21h•Onsite

About The Position

The Supervisor contributes as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. This role involves creating a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training processes to ensure the highest level of service and sales. The Supervisor proactively resolves consumer concerns, partners with store management on elevated issues, and participates in training new hires and current employees on company culture, product knowledge, service practices, loss prevention, and store policies. They also partner with store management to set expectations, coach, and foster an environment that encourages engagement, retention, and talent, and deliver formal performance feedback. Efficient handling of cash, merchandise operations (shipment processing, floor set, markdown, replenishment systems), and compliance with store policies are also key. The Supervisor works with the Store Manager, Associate Manager, and Assistant Store Manager(s) to adapt business strategies to meet sales and performance goals daily, and supervises the store team in the absence of other management.

Requirements

Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
Be a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
Be a self-starter with a growth mindset, enjoying learning new tools and adaptable to new initiatives.
Progressive retail leadership experience and proven skills in supervising, coaching and training.
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
Ability to perform all essential job functions and able to lift up to 40 pounds.
Ability to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear.
Occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders.
Must have reliable transportation.

Nice To Haves

High school diploma or GED preferred

Responsibilities

Create a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates.
Supervise and provide consistent coaching on sales training process to ensure the highest level of service and sales.
Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
Partner with store manager on elevated consumer issues.
Participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
Deliver formal performance feedback in partnership with store management.
Efficiently handle all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
Perform store procedures in compliance with store policy.
Work with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
Supervise store team in the absence of another member of management.
Comply with all Levi's® Stores policy, procedure, and programs, and follow directives of store management.

Benefits

401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
Five hours of paid volunteer time per month with nonprofit organizations.
Product discount of 60% off regular-price merchandise.
Paid Family Leave.
3 weeks of paid time off for the first year, growing to 4+ weeks thereafter (for Full-Time Employees).
Immediate medical, dental, and vision coverage (for Full-Time Employees).
Free Medical Premiums w/Live (for Full-Time Employees).
Paid volunteer hours & charity donation matching up to $2000/year.
50% employee discount.
125% match on your 401k, up to 6%.
Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
Paid leave.
Life and disability insurance.
Health care benefits for eligible employees.