Banquets Stewarding - Supervisor

The Broadmoor•Colorado Springs, CO
•Onsite

About The Position

As a Banquets Stewards Supervisor, you will manage back-of-house sanitation, equipment inventory, and team coordination to ensure flawless event or restaurant execution kitchen operation. Learn more about Broadmoor here.

Requirements

  • Minimum of a high school diploma or General Education Degree (GED) equivalent.
  • Deep understanding of commercial sanitation equipment, industrial dish machines, and chemical safety.
  • A valid driver’s license is required, as this role may involve transporting equipment across the Resort.
  • Ability to utilize Microsoft Office tools for documentation and email communication.
  • A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
  • Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
  • Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.

Nice To Haves

  • Previous 1 to 2 years of experience in stewarding or food & beverage supervisory is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
  • Please note that all employees operating Broadmoor vehicles must be at least 18 years of age.

Responsibilities

  • Lead the stewarding crew during high-volume restaurant operation, banquets, weddings, and corporate events.
  • Coordinate the setup, organization, and breakdown of banquet service ware, including china, glass, silver, and chafing dishes.
  • Run daily pre-shift meetings to review Banquet Event Orders, staffing assignments, and special client needs.
  • Transport items on and off property to support all kitchen operations. This may include driving a Broadmoor company golf cart or other Broadmoor vehicle.
  • Assist culinary and banquet teams with urgent requests, plate-ups, or back-aisle staging when required.
  • Ensure water temperatures, dish machine cycles, and chemical/detergent dispensers meet strict health department and Broadmoor standards.
  • Maintain compliance with OSHA, Colorado health codes, fire safety, and hazardous materials / MSDS guidelines.
  • Monitor waste disposal, loading dock cleanliness, and general back-of-house sanitation.
  • Track daily and weekly inventory counts for glassware, flatware, and hollowware to minimize loss, breakage, and shrinkage.
  • Requisition cleaning chemicals, supplies, and operating equipment while monitoring usage to control departmental costs.
  • Report broken or malfunctioning kitchen and dish-room equipment to the steward’s management, engineering, and maintenance department promptly.
  • Assist management with writing shift schedules, monitoring attendance, and managing break times.
  • Train new stewards on proper handling, sanitation, and luxury service standards.
  • Provide constructive feedback and contribute to staff performance evaluations.
  • Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
  • Maintain a willingness to learn about The Broadmoor’s history, estate grounds, culinary offerings, and retail outlets.
  • Execute additional duties and responsibilities as required.
  • Performs other duties as assigned.

Benefits

  • comprehensive health and dental insurance
  • a 401(k)-retirement plan
  • exclusive local discounts
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