Supervisor (Boston Airport)

FSM Group LLC•Boston, MA

1h•Onsite

About The Position

The FSM Group, LLC powers seamless aviation operations across North America and Canada. We proudly serve commercial, private, and military aviation customers, including airport operators, freight carriers, and other specialized aviation sectors, with precision, reliability, and sustainability. Our services include secure fuel storage and inventory management, 24/7 fueling operations, and maintenance and refurbishment of ground service equipment, adhering to the highest industry standards. At FSM Group, innovation meets aviation energy. We offer competitive pay and benefits within a collaborative, team-oriented environment where employees are valued and careers can grow. Our team works alongside industry experts on impactful aviation projects across North America, with a strong emphasis on safety, operational excellence, and continuous improvement. We are committed to professional development and providing meaningful opportunities for growth and leadership. If you are passionate about safety, teamwork, and making a difference in the aviation and energy sectors, we invite you to explore a career with FSM Group. FSM Group, LLC, an aviation fuel management company with operations across North America, has an immediate opening for a Supervisor at our Boston airport location. The Fueling Supervisor is responsible for overseeing the performance, safety, and daily activities of aircraft fueling personnel to ensure safe, efficient, and high-quality service delivery. This role ensures compliance with company policies, operational standards, and all applicable regulatory requirements while promoting a culture of safety, accountability, and continuous improvement.

Requirements

Must be at least 18 years of age
Possess and maintain a valid U.S. driver’s license with an acceptable motor vehicle record in accordance with company standards
Must be legally authorized to work in the United States
Ability to maintain reliable transportation to and from the assigned work location
Ability to work a flexible schedule, including nights, weekends, holidays, and overtime as operational needs require
Ability to maintain regular and reliable attendance
Ability to successfully complete a pre-employment drug screening and applicable background checks, including federal fingerprinting, in accordance with regulatory requirements
Ability to access all areas of the airport necessary to perform job duties, including secured areas, in compliance with airport and federal regulations
Ability to obtain and maintain any required government security clearance; employment is contingent upon successful completion of all applicable background checks and clearance requirements as determined by the contracting agency
Previous experience performing aircraft fueling operations in an airport, military, or comparable aviation environment
Knowledge of aviation fueling safety standards and procedures
Ability to train, coach, and motivate team members, and to represent the organization professionally when interacting with customers and airport stakeholders
Knowledge of industry standards, regulatory requirements, and operational best practices related to fuel operations
Proven ability to lead, guide, and develop team members in a safety-focused operational environment
Demonstrated problem-solving skills and the ability to address routine operational challenges
Basic mathematical proficiency
Ability to maintain regular and reliable attendance
Ability to read and interpret documents such as safety rules, operating instructions, maintenance guidelines, and procedural manuals
Ability to effectively communicate in English as required to perform job duties and support safe operations in the airport environment, including during emergencies or situations requiring a shared language for safety
Ability to interpret and carry out instructions provided in written, verbal, or diagram form
Proficiency with computer systems and common workplace software applications, including Microsoft Office applications, data entry and operational reporting systems
Ability to ensure company standards are applied consistently while fostering a respectful and productive work environment

Responsibilities

Oversee and participate in aircraft fueling and servicing activities in accordance with established safety procedures, operational standards, and applicable regulatory requirements
Coordinate daily work assignments and communicate with dispatch, team members, airline representatives, and other airport personnel to promote safe, efficient, and timely operations
Monitor and verify the accuracy of fueling documentation, fuel dispensing records, and other operational data entered into company-provided handheld devices and applicable systems
Review flight-related information, including destination, aircraft identification, and flight number, to help ensure fueling activities are completed accurately and in accordance with operational requirements
Monitor the condition and operational readiness of fueling equipment, carts, hoses, and related tools by conducting or overseeing routine inspections and facilitating timely corrective action when needed
Lead team members in the safe operation and handling of fueling equipment while reinforcing compliance with company procedures, safety standards, and operational expectations
Observe work practices, provide coaching and constructive feedback, and communicate performance expectations to promote safe, efficient, and consistent job performance
Assist with training and ongoing development of team members in accordance with established procedures and operational requirements
Address operational issues and communicate timely updates regarding staffing, equipment, aircraft servicing, and other operational matters to appropriate leadership
Promote compliance with company policies, safety requirements, and applicable federal, state, local, airport, and airline regulations
Complete required operational reports, inspections, and other documentation accurately and within established timeframes
Perform other duties as assigned to meet business and operational needs