Daylene's Supper Club - Supervisor

Kalahari Resorts & Conventions•Wisconsin Dells, WI

8d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Restaurant Supervisor for Daylene's Supper Club. In this role, you will be responsible for exemplifying company standards, behaviors, and actions by providing guests with food and beverages served with a fun, friendly, professional, attentive approach that will ensure guest satisfaction beyond expectations; training, developing, and coaching associates in all areas of their job role; and completing all necessary administrative duties. Daylene's Supper Club is a captivating culinary destination nestled on the shores of Lake Delton within the exquisite Dawn Manor Resort. Paying homage to the rich history of Wisconsin supper clubs while infusing a contemporary twist, Daylene's invites you to experience a modern take on classic Wisconsin cuisine. As part of our leadership team, you’ll embody our Promise to Lead with Love; guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure high-quality service, consistent product standards, and a welcoming atmosphere. You’ll provide leadership, support teamwork, and foster a positive and efficient work environment for associates.

Requirements

Prior restaurant experience in a full-service restaurant is required.
Must be able to communicate, read, write, and speak English effectively.
State or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification.

Nice To Haves

General food and beverage knowledge, involving at least 1 year of front-of-the-house operations and/or supervisory positions in a hotel or resort setting is preferred.
Bi-lingual skills are preferred but not required.

Responsibilities

Support the Restaurant Manager, Assistant Manager, and F&B Director and understand all policies, procedures, standards, specifications, guidelines, and training programs for all food and beverage outlets within the Resort completely, communicating expectations and enforcing those policies and procedures with restaurant associates.
Fill in where needed (as an associate) to ensure guest service standards and efficient operations are met daily.
Continually strive to develop, coach, and train your staff in all areas of professional development.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.