Supervisor (CADC required) - Outpatient Substance Use

Carle Health•Pekin, IL

104d

About The Position

Under the direct supervision of the Manager, Outpatient Behavioral Health and Substance Use, the Supervisor provides daily oversight of community-based outpatient substance use programs and staff to ensure quality, compliance, and productivity benchmarks are met. The role supervises staff to ensure care model requirements are followed and the best care is provided at every encounter. The Supervisor interacts professionally and promptly with internal and external parties.

Requirements

Certified Alcohol and Other Drug Counselor (CADC) certification through the Illinois Alcohol and Other Drug Abuse Professional Certification Association (IAODAPCA).
High school diploma or GED.
Work experience in substance abuse treatment.
Interpersonal and communication skills to work with a wide variety of clients and professionals and establish effective working relationships with a multidisciplinary healthcare and community service team.
Ability to identify and act upon psychosocial needs and work independently in an outcome-oriented environment.
Strong leadership skills and ability to form professional working relationships with peers.
Ability to document using a computer, and knowledge of and experience using computers.

Responsibilities

Model professionalism across disciplines through positive, proactive communication, approachability, effective stress management, and conduct that reflects the organization's mission, vision, and values.
Remain visible and accessible to staff on a regular basis.
Be available to staff by phone or arrange coverage during open program hours.
Ensure scheduling and staffing are timely, proactive, cost-effective, and responsive to client needs.
Provide regularly scheduled supervision to program staff and document it compliantly.
Provide initial and ongoing training to program staff.
Regularly monitor staff work to ensure quality, compliance, and productivity benchmarks are met.
Review clinical documentation for medical necessity and appropriate treatment recommendations.
Recruit and retain high-performing staff and hold staff accountable for performance.
Conduct annual performance reviews.
Deliver patient care to meet personal productivity requirements and assume a leadership role during clinical crises.
Meet quality, compliance, and financial targets.
Participate in applicable trainings, teleconferences, and meetings.
Prepare reports on activities and work group activities as needed.
Ensure the program meets compliance standards for documentation and clinical charts.
Inform the manager and director about key program components.
Ensure individual and program productivity levels are met monthly.
Hold staff accountable for individual productivity and compliance targets.
Identify and implement process improvement initiatives to meet quality, compliance, and productivity benchmarks.
Participate in chart compliance reviews, analyze results, and complete improvement action plans.