The North Face - Supervisor - Rio Grande Premium Outlets

VF Corporation • Mercedes, TX

2d • $18 - $22

About The Position

The Supervisor supports The North Face store leadership and helps deliver a high-quality customer experience. Working with the Store Manager and Assistant Store Manager, the Supervisor leads by example, coaches and develops associates, supports store profitability, and maintains operational excellence across customer engagement, merchandising, and store standards. The role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is committed to exceptional service and an inclusive team culture.

The position is part-time or limited-time and offers an hourly hiring range of $17.50–$21.60. It may also be eligible for additional compensation, such as an annual incentive plan, sales incentive, or commission. The position is not eligible for all VF Corporation benefit plans; eligible benefits will be explained during hiring.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, including the ability to influence across levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the team in achieving and exceeding sales goals by monitoring key performance indicators and meeting individual goals.
• Model selling behaviors and promote a consumer-centric mindset.
• Coach and develop associates to improve customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring products reach the sales floor on time.
• Assist with training and onboarding new team members and provide ongoing feedback and support.
• Maintain visual merchandising standards and replenish products according to brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Participate in local initiatives and events to promote community engagement.
• Uphold company policies, safety standards, and operating procedures.
• Foster a positive, inclusive environment that encourages creativity, collaboration, and learning.

Benefits

• Additional compensation awards may include an annual incentive plan, sales incentive, or commission potential.
• Some VF Corporation benefits are available to eligible employees; this position is not eligible for all benefit plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED