Supervisor (Monday-Friday 7:00am-4:00pm)

Chimes•Andrews Air Force Base, MD

8h•Onsite

About The Position

This position oversees all aspects of cleaning for assigned areas, trains employees in proper cleaning procedures, and acts as a mentor to newly hired custodians. The Supervisor assigns general cleaning, maintenance, and floor care service duties, ensuring all work is performed to contract specifications or company directives. They are responsible for prompt responses to communications from the project manager, adherence to Chimes DC Quality Control Program guidelines, and inspection of scheduled work with daily logs of cleaning discrepancies. The role involves signing inspection reports, ensuring completion of special cleaning requests, and verifying that assigned custodial workers follow work schedules. Additionally, the Supervisor maintains daily time and attendance records, verifies leave requests, and ensures compliance with dress code and personal hygiene standards. Safety is a key focus, with responsibilities including implementing and ensuring compliance with safety policies and procedures for themselves and staff, assisting with SDS book updates, and reporting malfunctioning fixtures and necessary building repairs. Performance management includes completing employee appraisals and evaluations, and evaluating, disciplining, supervising, and providing feedback to assigned staff. The role also involves inventorying and ordering supplies (with Project Manager approval), ensuring proper care and maintenance of equipment, and performing cleaning and maintenance tasks as assigned. Compliance with CPR/First Aid and OSHA training, attending meetings, and maintaining regular attendance are also required. This position is designated as essential personnel, meaning they may be required to remain at or report to work during institutional emergencies to protect, recover, and continue operations. The role also involves assisting with new hire paperwork, acting as Manager in their absence, working with outside agency staff and job coaches, ensuring customer satisfaction, and performing other required duties.

Requirements

Reads, writes, and speaks (communicate and relate information) English
Valid driver’s license from state of residence and ability to drive, if applicable for site
License must have been valid for at least 3 years
Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures
If driving 15 passenger van, must be at least 25 years old
Ability to stand or walk for long periods of time
Ability to go up and down stairs
Ability to reach above the head, bend, kneel, and, stoop
Ability to lift, carry, and push up to 50 lbs. as needed
Ability to work in dusty spaces or adverse weather conditions
Ability to see details on the floor, above the head, or on surfaces
Ability to work independently and collaboratively with others
Ability to maintain confidentiality
Ability to be flexible and dedicated to quality and customer service
Ability to work in a constant state of alertness and with safety always in mind
Ability to supervise and develop others
Ability to make decisions and solve problems
Ability to plan, implement, organize, and prioritize
Ability to manage multiple tasks effectively
Ability to react immediately to emergency situations
Ability to analyze data and recommend corrective action
Ability to read, understand, and apply complex contract provisions and technical material
Ability to maintain and submit reports, logs, and other paperwork in a timely manner
Ability to understand and comply with safety procedures and environmental requirements
Ability to report problems and supply and equipment needs to proper authority
Ability to use technology for completion of specified job duties
Ability to manipulate numbers
Ability to act with integrity and ethical standards in job performance
Ability to operate machinery without posing a safety hazard to self or others
Ability to use and care for equipment and cleaning supplies properly
Ability to complete tasks in a timely manner with numerous interruptions
Ability to work a flexible schedule
Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
Ability to provide guidance, direction, and technical support
High School diploma or equivalent preferred
Valid CPR/FR certification preferred
Knowledge of regulatory standards
Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract.
Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their applications.

Nice To Haves

Valid driver’s license from state of residence and ability to drive, if applicable for site
License must have been valid for at least 3 years
If driving 15 passenger van, must be at least 25 years old
Valid CPR/FR certification preferred

Responsibilities

Complies with all Agency policies and procedures and follows contract specifications
Keeps up with contract changes, modifications, and provisions
Reads, writes, and speaks (communicate and relate information) English
Oversees all aspects of cleaning of assigned areas
Trains employees in proper cleaning procedures
Acts as mentor to newly hired custodians
Assigns general cleaning, maintenance, and floor care service duties
Ensures all work is performed to contract specifications or company directives
Promptly answer/respond to all calls or messages from project manager or representative
Ensures all work follows Chimes DC Quality Control Program guidelines
Inspects scheduled work and keeps daily log of cleaning discrepancies
Signs inspection reports and other correspondence on behalf of Chimes DC
Ensures completion of special cleaning requests as assigned by Manager
Ensures assigned custodial workers and lead workers follow work schedules
Maintains daily time and attendance records for assigned staff
Verifies acceptability of leave requests and return to work documentation
Ensures compliance with dress code and personal hygiene standards for self and staff
Implements safety policies and procedures
Ensures compliance with safety and security procedures for self and staff
Assists in keeping SDS book current and chemical list updated
Reports malfunctioning fixtures and necessary building repairs
Completes employee appraisals and evaluations according to established guidelines
Evaluates, disciplines, supervises, and provides feedback to assigned staff
Inventories and orders supplies with approval of Project Manager
Ensures proper care and maintenance of equipment
Performs cleaning and maintenance tasks as assigned
Passes and complies with CPR/First Aid training and OSHA training
Attends meetings and training programs and relates information to employees
Attends work regularly and remains on site for scheduled shift
Passes and complies with all building and security requirements and procedures
Assists with completion of new hire paperwork
Acts as Manager in absence of Manager
Works with outside agency staff and job coaches to aid Chimes employees
Ensures customer satisfaction/communication according to the statement of work
Performs other duties, tasks, and special projects as required