Supervisor, Youth Educational Services

Client Challenge•Atlanta, GA

14h•Hybrid

About The Position

The Supervisor, Early Youth Educational Services (EYES) - will oversee day-to-day operations of Tommy Nobis Center's Early Youth Employment Services (EYES) program for youth with disabilities for a specific region. This is a leadership role that manages the Early Youth Educational Program within a specific geographic area and supervises the team of instructors and PRN staff supporting that region. This role is also responsible for coordinating services with GVRA, local schools, referral sources, and students. The supervisor is responsible for EYES services provided in one of the following designated geographic area: North including Gwinnett, Forsyth, North Fulton, Dawson, Hall, Cobb, Paulding, Cherokee, and Bartow Counties, and expanding areas north and northeast of Metro Atlanta, or the South including Fulton, S. Fulton, Clayton, Henry, etc.

Requirements

Bachelor's Degree in education, special education, rehabilitation, sociology, behavioral sciences or business administration or related field.
Must pass a drug screen and background check.
Eligibility to work in the United States.

Nice To Haves

1-2 years in a supervisory role, preferred.
3 years' experience in a teaching role preferred.
Experience teaching or working with individuals with disabilities preferred.
Mission driven, guided by core values and a pleasure to work with.
High customer service orientation.
Results oriented with ability to meet assigned deadlines.
Highly organized, accurate in completing work assignments.
Strong oral & written communication skills.
Ability to maintain confidentiality with assigned duties.
Working knowledge of Windows environment in Word, Excel & PowerPoint, Canva.
General knowledge of other office equipment such as copiers, scanners, etc.
Experience working with transition students.
Delivery of job readiness skills training.
Developing programmatic marketing materials.

Responsibilities

Managing and growing the "book of business" in their region, expanding the number of schools, classes, and students serviced.
Overseeing the daily operation of the EYES program delivered both in school environments and within the community during the summer and school break programming.
Directly supervising, coaching, and developing project coordinators and EYES instructors, including day-to-day management, timecard entries, approval of employee payroll and mileage, and annual performance evaluations.
Responsible for the delivery of services for students in the EYES program, including scheduling of EYES program staff and PRN staff for their respective school/class/group from referral to exit.
Acquiring service authorization and maintaining adequate reporting records for each individual receiving services.
Ensuring participant case notes and monthly status reports are prepared and submitted timely by EYES Instructors through Vertex for billing purposes.
Stewarding excellent customer service and positive, productive relationships with community partners (clients, parents, GVRA, educational partners, local businesses, etc.).
Assisting EYES instructors in delivering pre-vocational skills curriculum to high school and middle school students as needed.
Assisting in the improvement of pre-vocational skills curriculum (career exploration, job readiness, interview skills, self-advocacy, etc.).
Maintaining accurate records for data metrics and demographic tracking.
Educating the community regarding the EYES program.
Acting as a cultural ambassador for the organization, fostering an environment of trust, alignment, transparency, and accountability.
Communicating and interacting effectively and professionally with co-workers, management, and customers.