Educational Services Specialist

Laerdal Medical•Dallas, TX

6d•Hybrid

About The Position

Laerdal Medical is seeking an Educational Services Specialist to join our US Services team. In this role, you will be responsible for delivering high-quality educational services and product information to both internal and external customers. By applying your expertise in educational methodology, clinical experience, and simulation-based training, you will support clients in effectively utilizing Laerdal’s solutions to enhance their medical training programs. Your work will play a key role in developing and improving clients’ capabilities to deliver high-quality medical training—ultimately contributing to Laerdal’s mission of helping save lives.

Requirements

Ideal candidate should reside within a 60-mile radius of Dallas, TX
Bachelor’s degree (or equivalent) in a medical or educational field (e.g., NREMT, RN, teaching, or instructional design).
3–5 years of experience in clinical practice, teaching, or simulation-based training.
Experience with Laerdal’s high-fidelity simulators preferred.
Strong communication and customer relationship management skills.
Ability to analyze client needs, adapt to various environments, and implement training solutions.
Proficiency with technology, including Windows, Teams, iOS, and troubleshooting IT or mechanical issues.
Ability to deliver basic SimCapture training and maintain relevant certifications.
Willingness to travel up to 100%, including at least four weekend training days per month.
Valid driver’s license required.
Ability to lift and carry up to 100lbs with or without mechanical assistance.

Nice To Haves

Experience with Laerdal’s high-fidelity simulators

Responsibilities

Deliver standard educational content for internal and external training needs, primarily onsite at customer locations, with occasional virtual or alternative delivery methods.
Provide educational support and address customer inquiries at SUNs, Mini-SUNs, and approved trade shows.
Analyze client learning objectives and training needs to recommend appropriate educational solutions.
Apply knowledge of Laerdal’s Education Services portfolio, including its economic, clinical, and educational benefits, to align solutions with customer needs.
Recommend and implement products, services, and programs to enhance clients’ training capabilities.
Support clients in developing training resources, including curricular needs, courseware (such as Laerdal Scenario Cloud Content), training plans, lesson plans, and customized training materials.
Assist in promoting and supporting the sales of Laerdal’s products, services, and programs by identifying customer needs and recommending appropriate solutions.
Adhere to company policies and procedures while maintaining proficiency in organizational systems such as Salesforce.