Supervisor Workplace Services

CenterPoint Energy•Houston, TX

About The Position

Supervises and supports Workplace Services operations to ensure safe, reliable, and efficient delivery of facility, workplace, and employee support services across company locations. Provides day-to-day leadership for workplace services activities, including facility support, vendor coordination, space planning, office services, customer service, and operational readiness. Partners cross-functionally with business units, Facilities, Security, Safety, Supply Chain, IT, and other internal stakeholders to support a productive, safe, and professional workplace environment for employees, contractors, customers, and visitors.

Requirements

Requires a 2-year associate degree or a combination of education and experience which provides equivalent knowledge.
Requires a minimum of (5) years of experience in Workplace Services, Facilities, Operations, Building Engineering or related field.

Nice To Haves

Experience supporting workplace, facilities, or office operations in a utility, energy, industrial, corporate, or multi-site environment.
Experience supervising employees, contractors, vendors, or service partners.
Working knowledge of facility service requests, space planning, vendor coordination, office support services, safety practices, and customer service standards.
Ability to manage competing priorities, respond to urgent needs, and communicate effectively with employees and leaders at multiple levels.
Knowledge of critical infrastructure systems, including electrical distribution, UPS systems, generators, HVAC/cooling systems, fire suppression systems, and building monitoring systems
Knowledge of central plant operations, facility systems, maintenance coordination, and operational safety requirements
Familiar with Tier II / Tier III data center concepts, uptime requirements, and operational resiliency practices.

Responsibilities

Lead and supervise Workplace Services team activities to ensure high-quality service delivery, operational efficiency, and customer satisfaction in a safe and cost-effective manner.
Overseas daily workplace operations, including facility support requests, office services, conference room readiness, employee workspace needs, mail/copy services, supply management, vendor coordination, and general workplace support.
Coordinates response to urgent workplace or facility-related issues, including service interruptions, building access concerns, safety-related matters, severe weather impacts, or other operational needs that may affect employees or business continuity.
Partners with Facilities, Security, Safety, IT, Supply Chain, and business leaders to support workplace readiness, employee moves, space utilization, site needs, and operational improvements.
Supports facility operations for critical infrastructure environments, including data centers, network operations centers, and other mission-critical facilities.
Coordinates maintenance activities for critical facility systems, including UPS, backup generators, cooling systems, monitoring systems, and associated vendor support.
Manage facility readiness to support up time, reliability, and business continuity requirements.
Assists with planning and coordination of maintenance outages, infrastructure projects, and operational changes affecting critical facilities
Manage day-to-day facilities operation within data center mission-critical environment.
Supports proactive maintenance and operational practices that minimize downtime and service interruptions.
Maintains awareness of safety, security, and access control requirements associated with critical infrastructure locations.

Benefits

Competitive pay
Paid training
Benefits eligibility begins on your first day
Transit subsidies
Flexible work schedule
paid holidays
paid time off
Access to discounts at fitness clubs
on-site wellness center at our headquarters in Houston
Professional growth and development programs
tuition reimbursement
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution