Supervisor, Warehouse (Brownsburg, IN Onsite)

HarperCollins Publishers • Brownsburg, IN

1d • Onsite

About The Position

This unique project-to-leadership role is for a warehouse leader who is curious about how things work and wants to help build the tools their team uses. For the initial 6-12 months, the role acts as a bridge between Operations, the Warehouse Management System (Manhattan Active), and Leadership, partnering with a Business Analyst. Responsibilities include assisting with testing, driving readiness across people, processes, and systems. After the testing period, the role transitions to a front-line Supervisor, directly training and leading employees, and using system and process knowledge to drive daily performance.

Requirements

• 2+ years of supervisory experience in a warehouse or distribution environment.
• Experience with warehouse management systems, Manhattan Active preferred.
• Ability to coach employees, foster teamwork, and build positive working relationships across the floor.
• Solid understanding of warehouse workflows and inventory processes; reach truck experience is a plus.
• Strong analytical and decision-making skills with the ability to solve problems in a fast-paced setting.
• Effective written and verbal communication skills, backed by a solid foundation in basic mathematics.
• Proficient in Microsoft Office (Outlook, Excel, Word, and PowerPoint) for reporting and daily communication.
• Highly organized with a sharp attention to detail in documentation and record-keeping.
• Willingness to work extended hours or weekends as needed to meet customer demand and participate in scheduled physical inventories.
• Ability to maintain a high level of activity, including walking and standing for the duration of a shift in a fast-paced warehouse environment.
• Capacity to lift or move materials up to 50 lbs as needed to support operational flow.
• Ability to navigate and work safely around heavy machinery and high-density storage racking.
• Proficiency in operating standard office equipment and handheld RF technology.
• Willingness to work in varying temperatures and noise levels typical of a distribution setting.

Nice To Haves

• Reach truck experience

Responsibilities

• Ensure the warehouse is fully prepared to operate efficiently under the new WMS (MAWM).
• Lead and execute Unit Testing, System Integration Testing, and User Acceptance Testing.
• Identify and recommend WMS configuration and process improvements to increase operational efficiency.
• Drive department physical readiness, including layout, equipment and supplies.
• Develop and formalize SOPs and training materials aligned to actual system behavior.
• Design department level reporting to support daily execution and leadership visibility.
• Assist with the development of a detailed staffing plan by department, role, and shift.
• Provide slotting strategy support to improve pick efficiency and space utilization.
• Support Labor Management (LM) standards, reporting, and supervisor enablement.
• Partner with Operations and IT to resolve issues and drive go live readiness.
• Lead day to day warehouse operations safely, efficiently, and consistently.
• Directly supervise hourly associates and daily workflows.
• Execute staffing plans, labor standards, and productivity targets.
• Manage performance through operational reporting and KPIs.
• Enforce SOPs, safety standards, and quality expectations.
• Support continuous improvement using WMS and LM data.
• Serve as a system and process subject matter expert for frontline teams.

Benefits

• Comprehensive and highly competitive benefits package
• Variety of physical health benefits
• Retirement and savings benefits
• Caregiving benefits
• Emotional wellbeing benefits
• Transportation benefits
• Other benefits
• Elective benefits employees may select to best fit the needs and personal situations of our diverse workforce

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees