Supervisor, Vendor Relations
Waste Management, Inc. (WM)•Windsor, CT
•$68,000 - $85,000•Hybrid
About The Position
This National Account Position is responsible for the supervision, communication and resolution of escalated Vendor Service Performance Issues, Vendor Billing Invoice discrepancies and Vendor Service Interruptions under the general supervision of the Vendor Relations Manager.
Requirements
- High School Diploma or GED (accredited).
- 3 years of prior work experience (in addition to education requirement).
Nice To Haves
- Five years of prior Vendor Network work experience.
Responsibilities
- Supervise production within department, i.e. scheduling work, load balancing and prioritizing projects to ensure all deadlines are met
- Mentor, Coach and evaluate performance of for both Exempt and Non-Exempt employees
- Manages staff to ensure that all pre-established metrics are being met by both individuals and by the greater team, using standards of performance to measure against.
- Acts as the escalation point for issue resolution and communicates cross functionally as required.
- Ensures all SOX Controls are being followed and adhered to.
- Identify Opportunities for continuous improvement
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
