Supv, Training Operations Coordinator - In-Field Preach My Gospel Training

The Church of Jesus Christ of Latter-day Saints•Provo, UT

2d•Onsite

About The Position

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Supervisor Training Operations Coordinator supervises a work group that provides general administrative and operational support to the In-Field Preach My Gospel Training for New Missionaries division of the Provo MTC.

Requirements

Bachelor’s degree
3 years’ experience in training, office/administrative or supervisory or related field OR an equivalent combination of both education and experience
Ability to lead teams
Ability to develop successful working relationships with numerous people in a wide variety of settings.
Highly organized and demonstrates ability to meet deadlines and complete assigned work.
Communicates effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in challenging situations, which require a high degree of sensitivity, tact and diplomacy.
To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Nice To Haves

Bachelor’s degree in project, business or public management or education
At least one year of MTC teaching experience
Experience in language training
Experience in project management
Previous mission experience
Experience in training, and teaching
Strong quantitative and analytical skills
Broad understanding of Church-wide missionary training
Abreast of current training methodologies

Responsibilities

Reports to Sr Manager of In-Field Missionary Learning and Development.
Provides General Administrative and Operational Support to a Director of Training
Assists in conducting personnel, organizational, and fiscal studies
Assists in the establishment of processes to identify and prioritize potential projects; plans projects
Prepares complex reports that communicate department priorities, policies, and procedures
Assists with the department budget
Assists in developing techniques for measuring cost effectiveness and outcomes
Assists in analyzing workflow patterns, equipment, and material needs; makes changes to enhance operational and fiscal efficiency
Provides strategy and forecasting assistance
Makes oral presentations of findings to other members of the department and MTC committees
Responsible for department office operations
Coordinates agreements between Church and non-Church entities (e.g. GET, PSD)
Acts as a key division liaison
Forecasts training needs based on numbers projections from the Missionary Department
Interfaces with the MTC Finance, Logistics, and Operations groups.
Works closely with MTC financial department in forecasting mentor needs.
Acts as a point person for all schedule changes and missionary assignments.
Assists the Senior Manager regarding ecclesiastical needs, ensuring that information is passed on to correct managers and supervisors and decisions are reported back
Interfaces with MTC Technology
Attends weekly Technology meeting to resolve tech issues and ideate on future improvements.
Works closely with product management division representing the key stakeholders within the training department
Informs the development of custom PowerApps.
Ensures that maintenance issues are given proper attention/priority.
Supervises Administrative and Operational Support Team
Supervises the work of other employees (may include mixed workforce)
Provides suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of employees under their supervision