Supervisor, Training & Development (3059)

STATE DEPARTMENT FEDERAL CREDIT UNION•Alexandria, VA

2d•$74,000 - $92,000•Hybrid

About The Position

At SDFCU, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement. We offer competitive salaries, exceptional health, dental, and vision insurance within the first 30 days of employment, a matched 401(K) plan with up to 4% SDFCU contribution, and much more. State Department Federal Credit Union is seeking a Supervisor, Training & Development who will oversee the day-to-day operations of the Learning & Development function. This role supervises team members, coordinates learning programs, supports the effective delivery of onboarding and employee development initiatives, and partners with managers and department leaders to strengthen employee capability and performance.

Requirements

Bachelor’s degree in Human Resources, Learning & Development, Organizational Development, Business, or a related field preferred; equivalent experience, certifications, and demonstrated expertise may be considered.
Three to five years of experience in training, learning and development, talent development, or a related field.
Strong communication, organization, facilitation, and relationship-building skills.
Experience facilitating instructor-led, virtual, and/or blended learning programs.
Background in leading projects and coordinating programs.
Demonstrated ability to coach, delegate, and/or supervise employees or project teams.
Knowledge of adult learning principles, facilitation techniques, and learning technologies.
Proficiency with learning technologies, Microsoft 365 applications, and tools used to manage, deliver, and track learning programs.

Nice To Haves

Experience in a financial services retail branch and/or call center environment preferred.

Responsibilities

Supervise, coach, and develop Learning & Development team members to support individual and team performance.
Establish priorities, manage workloads, and monitor progress toward departmental goals.
Provide ongoing feedback, guidance, and performance support to team members.
Promote consistency, quality, and accountability across learning programs.
Coordinate daily operations for the Learning & Development function, including program scheduling, logistics, and administrative support.
Oversee learning calendars, program logistics, and delivery readiness.
Facilitate onboarding, employee development, and organizational learning programs that support employee growth and business needs.
Support virtual, in-person, and blended learning experiences.
Serve as a primary contact for day-to-day learning requests, questions, and support needs.
Partner with managers and subject matter experts to support learning initiatives.

Benefits

Competitive salaries
Exceptional health, dental, and vision insurance within the first 30 days of employment
Matched 401(K) plan with up to 4% SDFCU contribution
Diversity and Inclusion: Work in an environment that values and respects all team members
Paid Holidays: Enjoy 12 paid holidays a year, including your birthday
Flexible Work Options: Potential work-from-home options after the introductory period
Generous Paid Time Off: Ample vacation and personal days to maintain a health work-life balance
Tuition Reimbursement: Support for your ongoing education and career development
Parking Incentives: Financial incentives for your daily parking
Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages
Gym Reimbursement: Stay healthy with our gym membership reimbursement program
Team Bonding: Participate in company and team bonding events that foster a collaborative work environment