Supervisor Tech Assistant

Salinas Valley Health•Salinas, CA

3d•Onsite

About The Position

Works under the limited supervision of the Diagnostic Imaging Manager, organizing and directing the work of the Technologist Assistants in the department. This role involves working with referring physician offices to ensure timely and efficient scheduling and improve processes for quality patient care. The position coordinates the day-to-day activities of the staff and serves as a resource for handling difficult or unusual situations. The Supervisor Tech Assistant will cover Diagnostic Imaging at Salinas Valley Memorial Hospital, as well as other hospital facilities like the Women’s Mammography Center and Ryan Ranch when needed. Performs other duties as assigned by the Radiologists, Director, or other supervisory staff.

Requirements

Work requires knowledge generally acquired through a high school education or GED.
Good working knowledge of medical office duties and medical terminology.
Previous computer experience is strongly preferred.

Nice To Haves

Supervisory training is preferred.

Responsibilities

Responsible for staff evaluations and competency testing.
Registers and schedules patients' examinations in coordination with the Radiologists, Technologists, and Nursing Staff to ensure improved efficiency and communication.
Covers Ryan Ranch and WMC when needed.
Responds to general telephone inquiries concerning the activities and operation of the Diagnostic Imaging Department by directing and/or referring the inquiry to the appropriate person.
Routinely works with the Admitting Department, Emergency Room and referring physician offices to address any clerical issues and facilitate better patient flow.
Assures that Technologist Assistants are informed on system changes or operation through appropriate communication. Attends regular Department Meetings and in-services.
Evaluates the Technologists Assistants by direct observation of their work performance. Recommends and implements personnel practices when necessary according to hospital policy.
Opens and appropriately distributes department mail of a confidential nature for the Radiologists and the Director.
Orders and maintains the department inventory of office supplies and equipment.
Serves as a resource person for the Technologists Assistants, Referring Physicians, Radiologists and other department staff. Will perform related duties such as providing patient care when necessary.
Directs the work assignment and activities of the Technologists Assistants to include providing direct support when necessary.
Employee should be familiar with the Information Systems Standards and Best Practices concepts and requirements. IT will review the Information Systems Standards and Best Practices concepts, requirements and documentation with employees at least once a year for understanding, completeness and accuracy. Employee shall document the system management, maintenance, and support requirements in a location accessible to Information Technology and appropriate SVMH support staff who have responsibility. Sr. Administrative Director of Information Technology will provide input to be reflected on the employee’s performance review.
Performs other duties as assigned.