Supervisor, Support Services

University Health Network • Toronto, ON

10d • CA$35 - CA$44 • Onsite

About The Position

As an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for.

Requirements

• Minimum successful completion of a 2-year community college program in Healthcare Environmental Services Management, or successful completion of the OHHA Environmental Services Leadership Program/equivalent, or completion of the OHHA Environmental Services Leadership Program within 1st year of employment with UHN.
• Five (5) years housekeeping/linen/transportation supervisory experience required
• Experience with Quality Improvement programs
• Experience with conflict resolution
• Experience with project management principles
• Knowledge of adult learning principles
• Excellent oral and written communication skills required
• Technical knowledge of housekeeping, linen, laundry and transport equipment required.
• Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
• Proficiency with Microsoft Office required.
• Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
• Knowledge of relevant legislation (OH&S, Ministry of Labour) required
• Knowledge of patient transportation and dispatching procedures required.

Responsibilities

• Performing administrative responsibilities to ensure efficient and effective operation of the service
• Ensuring quality standards are maintained through the performance of audits and feedback to staff
• Supporting and ensuring a collaborative working environment, using innovative ideas and concepts to provide leadership in effecting change and improving the quality of service within the framework of the UHN Quality Program
• Performing planning/project responsibilities
• Supervising and developing human resources, including assigning duties and responsibilities
• Performing financial responsibilities
• Monitoring and keeping equipment in good repair, performing cross-functional duties, as assigned or requested
• Performing other duties consistent with the job classification as required.
• Working in compliance with the Occupational Health and Safety Act and its regulations and Infection Prevention and Control Standards

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree