Supervisor, Supply - Campaign Plng (Temp)

Hyundai Mobis•Fountain Valley, CA

6d•Onsite

About The Position

Hyundai MOBIS Parts America (MPA) is seeking an experienced Supervisor, Supply - Campaign Planning (Temp) at its Headquarters facility. MPA is a leading automotive parts supplier and a subsidiary of Hyundai MOBIS, providing after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. The Accessories division also develops accessories for these brands. The Supervisor, Supply will be responsible for ensuring campaign parts availability to meet OE service parts requirements. This role involves driving improvements in Key Performance Indicators (KPIs) such as Purchase Orders, Fill Rate, Back Order lines, and inventory (MOS) objectives, while operating within business constraints. The position requires attending meetings with OEs (Hyundai and Kia) and vendors to ensure clear communication and maximize customer service levels for campaign supply issues. Additionally, the role involves developing and improving standard operating procedures (SOPs) and training employees to enhance campaign supply performance. Planning and control of parts necessitate accurate forecast preparation, ordering, expediting, and excellent communication. These responsibilities directly impact MPA's expenses (freight, warehousing), income (parts sales), and customer service, ultimately affecting company profitability. The role also significantly impacts vehicle owners of Hyundai and Kia, requiring a high level of accountability and understanding of vehicle service-related issues and campaign/recall/TSB publishing planning.

Requirements

High school graduate
Bachelor's degree required
Five years of directly related experience in inventory management preferred
Demonstrated ability to identify problems / issues, recommend appropriate solutions, and follow-up to ensure positive results is required
Ability to understand vehicle service issues
Experience in campaign supply planning
Experience supervising direct reports
Proficient computer skills: e-mail
Define problems, collects data, establishes record keeping, routine database facts, and draw valid conclusions
word processing, spreadsheets
Experience with inventory planning required
Intermediate to advanced experience with Microsoft Excel required
Excellent verbal and written communication skills required
Strong analytical and creative problem-solving skills required
Strong leadership and mentoring skills required
Excellent organizational skills (Reports and Timelines)
Flexibility and responsiveness to changing circumstances

Nice To Haves

Master's degree required
Experience with Word and PowerPoint preferred
Experience with MS Access or other SQL preferred

Responsibilities

Lead department communication efforts to maximize performance and keep executive management and customers aware of risks before they become issues.
Mentor team members to increase the operational effectiveness of the department.
Coordinate with HMA/KMA on developing supply schedules for new campaigns or service actions.
Communicate required parts orders to suppliers.
Manage Supply to corporate KPIs through proper ordering, expediting, and communication.
Manage any special projects, particularly related to campaigns/ service actions.
Generate accurate and timely reporting on campaign/service action parts supply and completion rates.
Prepare and reconcile purchase orders for assigned parts on a regular basis, including air and sea orders, urgent air (VORIXVOR) orders, initial orders, and other special orders, as required to support customer needs and MOBIS purchase targets.
Monitor dealer Back Orders continuously and communicate with suppliers on delivery in order to achieve highest customer service levels and Fil Rates, while operating within business constraints of inventory value and air freight expenses.
Manage E&O risk by reviewing campaign or service action completion %'s and coordinates with OE's to maximize completion % and minimize E&O risk.
Manage E&O risk by reviewing orders and ensuring validation processes prevent shipment of dead stock from suppliers.
Review and recommend changes to the Part Master to ensure that correct supply levels, supersession codes, and part control codes are maintained and accurate.
Take an active role in identifying and recommending modifications to the Parts System to aid in inventory planning and to improve customer service.
Participate in the design, testing, and implementation of short- and long-term system enhancements.
Study current forecasting and inventory management processes and implement any necessary changes to improve accuracy and efficiency, with the goal of common, integrated processes to support OEs.
Coordinate with OEs, Suppliers, Distribution Centers, or other internal departments to address any system or process issues effecting the planning and expediting of parts and accessories.
Effectively Communicate with MPA management, suppliers, and customers on issues and resolutions to provide better customer service through process improvement.
Manage special projects as determined by management or business need.
Support any ad-hoc requests for analysis, information, special projects, or additional tasks.
Provide leadership and mentoring to Campaign teams to ensure we achieve relevant KPI's (including customer service level, back-order lines, and months of supply).
Work closely with internal and external customers and vendors to support process or systems improvements in an effort to improve organizational performance and intelligence.
Generate ad hoc or KPI reports to ensure effective communication of performance against objectives for internal customers and executive management.
Support team members in demand by management or business need.
Support any ad-hoc requests for analysis, information, special projects, or additional tasks.