Supervisor Staffing Office

Stanford Medicine Children's Health•Palo Alto, CA

10d•$41 - $54•Onsite

About The Position

The Supervisor Staffing Office oversees the daily activities of the staffing office, including supervising employees, department planning, staff meetings, shift coverage, payroll, and creating/updating staff schedules. This role provides leadership in influencing, motivating, managing, training, counseling, and developing staff to reach their highest potential. The position supervises the training and onboarding of new employees, ensuring completion of required trainings and evaluations for patient companions and other staffing employees. This role also manages employee assignments and projects within the staffing office.

Requirements

High school diploma or GED equivalent.
Five (5) years of progressively responsible and directly related work experience.
Ability to gather, analyze and provide clear and concise information both verbally and in writing
Knowledge of hospital policies and union guidelines.
Ability to be effectively communicate at all skills levels.
Ability to be flexible in various situations.
Knowledge of staffing and leadership skills.
Ability to organize and manage projects independently.
Ability to initiate independent work and demonstrate sound judgement, diplomacy tact, and professional demeanor.
Ability to show respect and appreciation for others.
Ability to modify approaches to successfully integrate and collaborate with others.
Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPPA regulations, hospital and department policies and procedures.
Ability to cooperate and interact with supervisors, peers, other departments and all customer groups.
Ability to demonstrate LPCHS' commitment to service.
Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast-paced setting, cope effectively with interruptions, and handle a high volume workload with accuracy and efficiency, and meet deadlines.
Ability to work efficiently as a team member and establish and maintain cooperative and productive working relationships with all levels of medical, professional, administrative, and support personnel contacted in the course of work.
Knowledge of and ability to use basic office equipment including photocopier, fax, 10-key, printer, telephone, and desktop computer and ability to maintain orderly and accurate files and records, including confidential and sensitive material, both electronic and hard copy, for ease of access and retrieval.
Knowledge of and demonstrated proficiency in the use of computer applications, such as word processing, spreadsheet and/or database and ability to quickly learn and become proficient in using staffing and scheduling applications.
Knowledge of medical terminology.
Ability to quickly learn the staffing and scheduling system used by the hospital for nursing staff.

Responsibilities

Delegates to staff effectively demonstrating the ability to plan, organize, direct, control, monitor and evaluate services and uses available resources, appropriately.
Supervises staffing office activities, including department plan, staff meetings, shift coverage, payroll and creating/updating schedules (monthly, or as needed), providing constructive feedback, as needed.
Conducts annual performance evaluations for Patient Companions. Works with Staffing Office Manager to provide performance feedback to staff on an ongoing basis. Initiates disciplinary actions as appropriate.
Evaluates circumstances using good judgment and sets priorities in decision-making, problem solving and eliciting cooperation.
Collaborates with Staffing Office Manager on hiring new employees. Interviews, hires, trains, and evaluates all Patient Companions.
Mentors, coaches, develops direct reports to accomplish goals.
Provides staff supervision and direction for designated staff. Manages assignments, special projects, pilot programs; other duties as assigned or requested.