Supervisor - Showroom

Wynn Resorts • Las Vegas, NV

11d • Onsite

About The Position

The Showroom Supervisor is responsible for overseeing the showroom operations and staff. This includes scheduling the staff, interacting with various department heads, creating nightly reports, handling guest issues when needed, and interacting with the guests nightly to create a positive and professional guest experience while providing 5 star customer service. The Showroom Supervisor will assist the Showroom Manager with training, and evaluating the staff. Training will include how to handle emergency evacuation and guest emergencies.

Requirements

• Minimum of two years supervisory experience in a theatrical environment
• Excellent customer service skills
• Proficiency in MS Office

Responsibilities

• Overseeing showroom operations and staff
• Scheduling staff
• Interacting with various department heads
• Creating nightly reports
• Handling guest issues
• Interacting with guests to create a positive and professional guest experience
• Providing 5-star customer service
• Assisting the Showroom Manager with training staff
• Assisting the Showroom Manager with evaluating staff
• Training staff on emergency evacuation and guest emergencies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed