Supervisor Scheduling Dept Home Health

UPMC•Altoona, PA

15h•Onsite

About The Position

Plans, staffs and supervises the activities of the scheduling department for a large home health organization. Additionally, provides the clinical knowledge in order to effectively and efficiently schedule the multidisciplinary home health teams ensuring that the delivery of quality patient care services is done in the most effective manner. Ensure compliance with all regulatory agencies based on agency policies, procedures and processes.

Requirements

Associate's degree and five (5) years relevant experience, OR Bachelor's degree and (3) years relevant experience
Act 34

Nice To Haves

Management experience

Responsibilities

Takes ownership/responsibility to develop solutions, find answers and overcome obstacles to achieving desired results.
Collaborates with Clinical Supervisors to resolve any and all issues related to scheduling.
Identifies, develops and participates in process improvement opportunities within the home health agency that will enhance the quality of services we provide.
Proven ability to facilitate change.
Provides all aspects of supervision of staff in Scheduling Department.
Ensures efficient utilization of personnel. Oversees recruitment. Completes performance appraisals. Maintains contact with Human Resources, payroll, Work Partners to facilitate personnel issues per agency policy and the law.
Analyzes reports and communicates issues to Clinical Director.
Performs duties and job responsibilities in a fashion which coincides with the service management philosophy of the organization towards patients, visitors, staff, peers, physicians and other departments within the organization.
Responsible for recruitment, hiring, and orientation of new employees.
Focuses on customer service and continually strives to perform the duties of their job in a manner that will result in optimal patient satisfaction.
Monitors adherence to the budget and has overall responsibility for appropriate staffing and productivity.
Performs payroll duties (Kronos).
Collaborates and coordinates with Team Leaders/Clinical Supervisor to improve continuity of care through adequate staffing and the effectiveness and efficiency of the scheduling process.
Oversees scheduling of multidisciplinary clinical staff to assess that staffing meets patient's identified needs, ensuring patients receive the right service at the right time.