Supervisor - Sample Prep

Eurofins USA Food Testing•Des Moines, IA

15h•Onsite

About The Position

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services. The Supervisor - Sample Prep role involves assisting in the supervision of general department operations, interfacing with other department heads, and providing guidance on procedures, analysis methods, techniques, equipment, and schedules. The position requires adherence to quality measures, health, safety, and environmental regulations, and ensuring staff compliance. Responsibilities include assisting in the instruction, monitoring, and troubleshooting of manual and instrumental analysis, operating and performing minor repairs on equipment, and assisting with the establishment and maintenance of equipment calibration and cleaning procedures. The role also involves assisting in the modification, development, and writing of analysis methods, reviewing and evaluating test data for technical accuracy and SOP/cGMP compliance, and performing basic statistical evaluations. Sample analysis, data recording in logbooks and eLIMS, and assisting with protocol and report writing are key duties. Communication with client service personnel to ensure client satisfaction, evaluating services, and recommending new services or improved procedures are also part of the role. Monitoring turnaround times, clear communication with clients, management, and staff, and delegating responsibilities effectively are expected. The role includes assisting in maintaining proficiency testing programs and document control, and administering training to technical staff. Assisting in the evaluation and resolution of non-conformances and performing other assigned duties are also required.

Requirements

Excellent interpersonal, organizational, and analytical skills.
Excellent communication skills.
Responsive, independent problem solver and action oriented.
Bachelor's degree with major in an appropriate science field.
1-5 years of applicable and progressively expanded laboratory experience
Basic understanding of GLP, and ISO 17025 guidelines.

Nice To Haves

Prefer experience or coursework in laboratory procedures, data analysis, computer operations, mathematics, and technical/business writing.

Responsibilities

Assist in supervision of general department operations, interface with other department heads; provide guidance on procedures and/or problems, analysis methods, techniques, equipment, and schedules.
Adhere to appropriate quality measures, which meet or exceed the standards set by ISO/IEC 17025, government regulatory, and company requirements; understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, and Analysis Methods.
Adhere to, and ensure that staff adheres to, pertinent health, safety, and environmental regulations relative to department; maintain and assist others in maintaining a clean, safe work environment.
Assist in instruction, monitoring, troubleshooting and assisting in the performance of manual and instrumental analysis.
Operate equipment and perform minor instrument repairs.
Assist with the establishment and implementation of procedures to ensure that assigned equipment is properly cleaned, calibrate/standardized, adequate for the testing performed and is maintained in good working order. This includes maintaining equipment operating instructions, manuals, and required logbooks.
Assist in modification, development, writing and editing of analysis methods relative to assigned department, assist in the maintenance of fully approved, scientifically sound protocols and written standard methodologies to be used in area of responsibility.
Review and evaluate test data generated within assigned area of responsibility for technical accuracy as well as assisting with SOP and cGMP compliance.
Assist in the performance and provide basic evaluation of statistical tests to determine the quality accuracy of data and report values.
Perform analysis and record test data and results for samples in logbook, record book or BookMaster and enter the data or results into eLIMS either manually or through automatic export, in a timely and accurate manner.
Assist in writing and review protocols and reports.
Communicate and discuss methods, results and questions with client service personnel; Assist to ensure that clients receive good service, accurate results, and fast turnaround time consistent with superior analytical testing.
Assist in evaluating services offered by area of responsibility; assist in the recommendation, development and implementation of new services, more accurate, efficient and appropriate test procedures, more accurate, efficient, or cost effective equipment and more efficient layout of facilities.
Help monitor turnaround times to support accurate quotations to clients and to keep Laboratory Manager informed of deviations from expected normal to include situations where client expectations were not met.
Assist to communicate clearly and concisely to clients, management, and staff both orally and in writing.
Delegate responsibilities to employees in a manner that ensures they understand their tasks and roles.
Assist to ensure that area of responsibility maintains good standing in appropriate proficiency testing (check sample) programs such as AACC, AOCS, AAFCO, etc.
Assist in quick response to questions concerning data quality.
Assist in the maintenance of necessary document control including worksheets, logs, and listing of currently used methods with accepted modifications clearly specified, and records of method validation studies.
Assist in the administering and direct the training of all assigned technical staff on methods, SOPs, regulatory requirements, and local laboratory policies/procedures applicable to area of responsibility.
Assist in the evaluation and approval or rejection of prospective and in-progress non-conformances (as exceptions) to standards (policies, procedures, specifications, etc.); assist in the investigation to determine the cause of retrospective non-conformances, assist in the determination and implementation of corrective action; and assist with the follow-up to ensure that the corrective action resolved the problem.
Perform other duties as assigned.