Supervisor SACOT/IOP - Team Lead

Southeastern Integrated Care LLC•Pembroke, NC

4h•Onsite

About The Position

The Supervisor/Team Leader is responsible for the supervision and management of team operations and staffing for SACOT/SAIOP/MOUD treatment services. The Supervisor/Team Leader ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions in accordance with DHHS Clinical Coverage Policy 8A. The Supervisor/Team Lead oversees and assures the program integrity of SACOT/SAIOP/MOUD services.

Requirements

Master’s degree in human services-related field required.
Minimum of one (1) year of documented supervisory experience working with the population served with MH/SA diagnosis OR Three years of clinical experience with Substance Use Disorder Treatment.
Must maintain strict confidentiality.
Must possess effective communication/documentation skills.
Ability to learn and use personal computers. Work with a computer is common and the ability to understand word processing and certain spreadsheet programs is important.
Successfully complete other training as may be required or amended by company policy.
Develop organizational and communication skills that foster TEAMWORK.
Requires flexibility in scheduling and availability to adequately meet the service needs of the consumer/family and other team members.
Must have reliable transportation and be willing to travel locally.
Must meet 10A NCAC 27G.0104
LCAS or CCS
Valid NC driver’s license including personal vehicle insurance coverage.
Current license must be maintained.
NCI within 30 days of hire
CPR certification
Trauma Informed Training

Responsibilities

Provide individual therapy and group for recipients served by the team.
Utilize behavioral interventions such as modeling, behavior modification, and behavior rehearsal.
Designate appropriate team staff to ensure specialized clinical expertise is applied as clinically indicated for each recipient.
Implement and monitor ASAM levels of care, Matrix Model, Illness Management and Recovery, MOUD, Dimensions of Wellness and Cognitive Behavioral Therapy.
Provide, coordinate, and oversee initial assessment and ongoing assessment of the recipient’s clinical needs.
Develop and implement individualized supervision plans for team members.
Provide clinical supervision of all members of the team.
Determine team caseload based on the level of acuity and the needs of the individual served.
Facilitate weekly team meetings.
Monitor and evaluate the services, interventions, and activities provided by the team.
Provide clinical expertise and guidance to team members regarding interventions with the recipient.
Develop relapse prevention and disease management strategies to support recovery.
Provide psychoeducation for the recipient, families, caregivers, and/or other individuals involved with the recipient about the recipient’s diagnosis, symptoms, and treatment.
Perform Intensive Case Management functions of linking and arranging for services and referrals.
Participate in the initial PCP and revision of the Person-Centered Plan (PCP) as needed.
Ensure and monitor the implementation of the PCP.
Spend time at the location where services are being performed as specified in the service definition for that service.
Participate in a first responder on-call system available to consumers and/or their natural support network on a 24/7/365 basis; coordinate “first response” resources according to consumer needs and the PCP.
Work closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures, and expedite PCP implementation.
Conduct and supervise formal investigations into incidents/allegations of abuse, neglect, exploitation, or other circumstances that may present a risk to the safety and health of the person supported.
Ensure that all initial and reauthorizations for services occur in a timely fashion.
Provide timely and accurate information when requesting authorizations from the LME/MCO/Statewide Vendor and follow up on each request for authorization modified, not approved, and/or not responded to.
Notify appropriate parties upon the denial/modification of continued services and provide person-supported/guardian DMA-approved appeal policies and materials.
Monitor utilization of service to ensure that it is effective, appropriate, and within the limits set forth in rules, PCP, and service authorization.
Coordinate transition to another level/type of care for the person supported.
Coordinate and oversee the discharge planning process including the development of a discharge plan initially upon admission and a discharge summary with follow-up resources at the conclusion of services.
Facilitate relationships and serve as a link between the company, consumer, guardians, local agencies, and the community.
Draft responses to and implement changes required by Medicaid, the Department of Facility Services, and/or other regulatory agencies.
Perform all other duties as reasonably required and assigned.
Practice standard medical precautions by understanding and utilizing personal protective and safety equipment.
Ensure confidentiality regarding sensitive and protected information.
Ensure individual rights to privacy and protected health information for the person supported.
Maintain records, chart each individual, and report unusual and critical incidents in a professional, timely manner (within 24 hours).
Familiarization with medications used by the client and policies regarding medication administration.
Represent the company in a positive manner, reflective of the company’s mission, at all times.
Ensure service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
Complete Intake Packets for any of the referrals that the office receives.
Accurately document all billable encounters into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.
Participate in all required training and education as mandated by the specific service line and clinical coverage policy.