Supervisor, Roads

Chrysalis Center Inc•Los Angeles, CA

23d

About The Position

The Crew Supervisor will direct, work hands-on with, supervise and manage maintenance work crews for Chrysalis Enterprises’ (CE) contract with various city, state and county government agencies. The work crews will be assigned to California State Highways/Right of Ways and work in partnership and at the direction of local Caltrans maintenance personnel.

Requirements

Have a valid Class C driver’s license and the ability to qualify for Chrysalis Enterprises insurance coverage
Ability to pass written and field driver screening and follow detailed instructions, including navigating to specific geographic locations
Strong leadership and communication skills and evidence of a strong work history
A willingness and desire to mentor the CE worker population and support the CE transitional jobs program
Ability to pick up, push, throw or pull up to 50 lbs. and work on his/her feet throughout shift
Demonstrated high levels of quality assurance and professionalism
Excellent organization, time management, and interpersonal communication skills

Responsibilities

Team Leadership:
Train and coach employees on job duties, proper uniform, equipment, and other pertinent areas
Act as a mentor to CE transitional employees by coaching and recognizing them on their performance with consistent documentation and evaluations
Support the CE transitional employees transition program and assist with the implementation of the program
Supervise CE transitional employees on a daily basis to ensure that the scope of work is being executed in a safe, professional and timely manner
Communicate with customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy
Relay all client and work-related issues to CE Management when applicable
Consult with CE Management to ensure that all labor laws, regulations and company policies are properly followed and enforced
Be flexible and willing to cover crews fluidly, as needed
Oversee the clock-in and clock-out procedures for CE transitional employees
Customer Relationship & Operations:
Ensure customer’s needs are met according to the contractual obligations with the highest level of customer service
Handle all requests and complaints in an immediate and professional manner. Seek help from CE Management where necessary to correct situations as they arise
Submit maintenance tracking reports and vehicle inspection reports at specified intervals to appropriate Chrysalis and Caltrans personnel
Maintain in clean and working order vehicle, trailer, equipment, uniforms and portable restroom
Check contract supply inventory regularly and make supply requests in a timely manner
Attend and participate in monthly meetings, one-on-ones, and other training as assigned
Adhere to and promote adherence to all Chrysalis Enterprises policies and procedures
Safety and Health
Ensure that all safety procedures at the worksite and in the operation of vehicles, equipment, and tools are being met by all crew members daily
Ensure that CE transitional employees are provided appropriate PPEs for each shift and maintain PPE inventory
Conduct briefings and trainings on job duties, proper equipment use, safety, and other pertinent areas
Perform daily quality inspections on vehicles and machines as assigned and report any hazards or deficiencies immediately
Perform tailgate safety meetings daily
Report vehicle accidents immediately to CE Management and provide written documentation for each accident
Report CE transitional employees incidents and injuries immediately to CE Management and provide written documentation for each incident
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics
Other duties as assigned