The Supervisor oversees and coordinates clinical operations, programs, and resources in the assigned clinical area or facility to support the safe and appropriate delivery of patient care. The role helps ensure activities on the assigned shift are timely, cost-effective, and compliant with organizational values, professional standards, internal policies, and applicable regulations. The Supervisor participates in developing and implementing clinical systems and programs, documents work-unit activities and quality indicators, collaborates across departments, and communicates significant matters to department leadership. The position plans, manages, and evaluates clinical and administrative staff. It ensures employees are qualified and trained, holds regular staff meetings, contributes to employment and performance decisions, and coaches and develops staff while addressing performance concerns. The Supervisor continually assesses services, patient outcomes, quality control, patient and family satisfaction, staffing needs, and operational effectiveness. It monitors changes in regulations, clinical standards, customer demographics, industry practices, and organizational initiatives, and recommends or implements appropriate responses. The Supervisor identifies opportunities for quality and performance improvement, implements new processes, and supports staff training related to improvement initiatives. The role determines staffing needs, monitors schedules and staffing levels against budgetary and operational objectives, controls overtime and premium pay, and informs leadership of potential budget impacts. As a member of the management team, the Supervisor contributes to strategies and initiatives involving new services, standardization, resource optimization, cost-effectiveness, and patient outcomes and satisfaction.
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Job Type
Full-time
Career Level
Manager