Supervisor RN - Advanced Heart Failure and Cardiac Transplant

Providence•Spokane, WA

1d•Onsite

About The Position

The Supervisor Transplant RN is responsible for assisting the Manager of Clinic Operations in providing overall leadership and direction for the unit and for creating an environment that fosters a multidisciplinary team and collaborative approach to care that achieves operational and clinical "Best Practice". Participates with the Manager in overseeing all aspects of the care delivery system and works organizationally to improve service. Participates with the Manager to create and implement quality improvement initiatives, monitoring performance monthly, based on metrics and decisions made collectively by the Quality Assurance Performance Improvement (QAPI) team. Directs the professional nursing care for patients in the assigned area. Responsible for leading, coaching, mentoring and modeling service excellence behaviors to nurses and staff, with a heavy emphasis on constructive communication and customer service. Responsible for providing input and feedback to the Manager and Director for performing probationary and annual performance evaluations for relevant staff, and for helping to develop expectations for staff in order to reach "Best Practice". Participates in interview process for relevant new candidates and provides feedback to Manager around decisions to hire applicants. Responsible for orienting relevant new employees and provides input and feedback to Manger re: new employees' progress during probationary period. Works collaboratively with physician leaders to develop methods for improving the quality of care delivered overall. The Supervisor Transplant RN is involved in all phases of the transplant process, while continuing to actively work in a phase of care for transplant patients. The ability to work and communicate professionally and effectively with team members, to demonstrate positive, solution-driven interactions, to evaluate interactions from multiple perspectives, and to serve as a role model for other staff is critical to this role. With passion, skill, creativity, respect, and a positive approach, assumes accountability to peers, and functions as a strong team player in caring for patients. With self-direction and the ability to multitask, assesses needs and patient expectations, delivers "Best Practice" to achieve increased patient satisfaction, and sets and exceeds patient expectations. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

Graduation from an accredited school of Nursing
Washington Registered Nurse License upon hire
National Provider BLS - American Heart Association upon hire
2 years of recent experience in related clinical area of nursing with demonstrated clinical knowledge and leadership qualities
2 years of recent experience in transplant organization

Nice To Haves

Bachelor's Degree in Nursing
Certified Clinical Transplant Coordinator (CCTC)

Responsibilities

Assisting the Manager of Clinic Operations in providing overall leadership and direction for the unit.
Creating an environment that fosters a multidisciplinary team and collaborative approach to care.
Overseeing all aspects of the care delivery system and working organizationally to improve service.
Creating and implementing quality improvement initiatives, monitoring performance monthly.
Directing the professional nursing care for patients in the assigned area.
Leading, coaching, mentoring and modeling service excellence behaviors to nurses and staff.
Providing input and feedback for probationary and annual performance evaluations.
Developing expectations for staff in order to reach "Best Practice".
Participating in the interview process for new candidates and providing feedback.
Orienting new employees and providing feedback on their progress.
Working collaboratively with physician leaders to develop methods for improving the quality of care.
Being involved in all phases of the transplant process, while continuing to actively work in a phase of care for transplant patients.
Working and communicating professionally and effectively with team members.
Demonstrating positive, solution-driven interactions.
Evaluating interactions from multiple perspectives.
Serving as a role model for other staff.
Assuming accountability to peers.
Functioning as a strong team player in caring for patients.
Assessing needs and patient expectations.
Delivering "Best Practice" to achieve increased patient satisfaction.
Setting and exceeding patient expectations.