Supervisor - Rheumatology

PACT and PACT MSO•Orange, CT

2d•Hybrid

About The Position

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. PACT MSO has a new Rheumatology office that is seeking a Supervisor. The hours will be Monday through Thursday 8:30am to 6:30pm. This position requires traveling between Orange, Hamden and Guilford and will follow the provider to each location.

Requirements

High school diploma or equivalent
5 years of experience in the department or similar department
Full understanding of department work flow, systems, and procedures
Communicates directly and clearly
Demonstrated knowledge of computers

Responsibilities

Lead and manage employees in the department.
Resolve complex issues that relate to patient, operations, and work flow.
Resolves continued issues by creating and developing processes that adapt to changes
Train employees in the department including coaching, and addressing any performance or discipline issues
Complete yearly performance reviews
Maintain training materials and process / procedures
Review and approve timecards, while managing time off and work schedules
Respond to patient issues, physician directives, and operational needs
Works with manager on department and divisional initiatives