Supervisor, Revenue Cycle

Mayo Clinic•Rochester, MN

2d•Hybrid

About The Position

Supervises and directs professional and support staff for the Revenue Cycle ensuring effective use of employees, equipment & materials within budget & quality standards. Responsible for full spectrum of human resources and operational functions and workflows, including but not limited to performance management, attendance management, training, and quality. Identifies Registration trends, performs tactical planning, denial management, and carries out strategic plans. Ensures staff has the resources to carry out their responsibilities. Optimizes staff productivity, service, and quality; resolves work place problems of team and processes; develops policies, procedures and guidelines. Possesses the technical knowledge of the function being supervised. Implements retention and recruitment planning initiatives. Participates in the overall management of Revenue Cycle teams through involvement in Enterprise-wide projects, work groups, task forces, councils, and committees. Serves as liaison between area of responsibility and other constituents inside and outside of Mayo. Acts as the subject matter expert for registration, eligibility and denials areas of supervision, members of the management team, and different sections within the Revenue Cycle and multiple areas outside of the Revenue Cycle. Maintains expert knowledge of workflows within the scope of responsibility and optimizes the use of available technology. May require occasional travel.

Requirements

High School diploma and five years of relevant management experience, OR Associates degree with 3 years of Finance Management experience OR Bachelor’s degree and one year of relevant financial experience OR Master’s degree required.
Possesses PC skills, both keyboarding and applications.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee).
Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

Knowledge of and experience with Finance systems and applications preferred.
Healthcare Financial Management Association (HFMA) Certification Preferred.

Responsibilities

Supervises and directs professional and support staff for the Revenue Cycle ensuring effective use of employees, equipment & materials within budget & quality standards.
Responsible for full spectrum of human resources and operational functions and workflows, including but not limited to performance management, attendance management, training, and quality.
Identifies Registration trends, performs tactical planning, denial management, and carries out strategic plans.
Ensures staff has the resources to carry out their responsibilities.
Optimizes staff productivity, service, and quality; resolves work place problems of team and processes; develops policies, procedures and guidelines.
Possesses the technical knowledge of the function being supervised.
Implements retention and recruitment planning initiatives.
Participates in the overall management of Revenue Cycle teams through involvement in Enterprise-wide projects, work groups, task forces, councils, and committees.
Serves as liaison between area of responsibility and other constituents inside and outside of Mayo.
Acts as the subject matter expert for registration, eligibility and denials areas of supervision, members of the management team, and different sections within the Revenue Cycle and multiple areas outside of the Revenue Cycle.
Maintains expert knowledge of workflows within the scope of responsibility and optimizes the use of available technology.