Supervisor Retail Gift Shop

Cherokee Nation Businesses • Robinsonville, MS

4d • Onsite

About The Position

It is the primary responsibility of the Supervisor Retail to assist and support the management team in the daily shift operations and responsibilities while exhibiting and emulating exceptional customer service.

Requirements

• High school diploma or equivalent.
• Two (2) years of Retail experience.
• Work varied shifts, including weekends and holidays.
• General knowledge of mathematical skills including addition, subtraction, multiplication and division, and money handling.
• Able to effectively communicate in English, in both written and verbal forms.
• Ability to work under pressure.
• Ability to read and write proficiently to evaluate reports, correspondence, and statistical information.
• Ability to multi-task and work well in a fast-paced, team-oriented environment.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

Responsibilities

• Elevate the guest experience by ensuring stores are properly staffed, stocked, and organized and emulating exceptional customer service.
• Provide timely resolution to guest issues by hearing their story and owning the experience.
• Communicate with store management issues such as price discrepancies, merchandise levels, RTVs, and salvages.
• Create defining moments for the sales staff by coaching, training, and leading by example.
• Responsible for shift duties, transaction processes, cash handling, and upholding company policies and procedures.
• Supervise a work environment that promotes teamwork, recognition, respect, and employee satisfaction.
• Perform other job-related duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED