Supervisor - Restaurant
Casino and•Lincoln, RI
•Onsite
About The Position
Assists Managers in overseeing the day-to-day operations of all bars, including managing schedules, training staff on point-of-sale systems and company regulations, and investigating guest or employee issues. This role requires a strong customer service background, bartending experience, and knowledge of relevant liquor laws. The supervisor will also be responsible for maintaining high customer service standards, monitoring beverage staff, enforcing company policies, and assisting with payroll.
Requirements
- Customer Service Background
- Bartending Experience
- Knowledge of R.I Liquor laws
- ServSafe Certification
- DBR license
- Have working knowledge of point-of-sale system front and back of house
- Have working knowledge of union contact
Responsibilities
- Assists Managers in overseeing the day-to-day operations of all bars
- Assist in managing the schedule in accordance with the appropriate staffing levels
- Train bartenders on point-of-sale system, company rules and regulations
- Inform bartenders of new company rules and state laws
- Investigate and manage guest complaints or employee issues
- Working with bartenders to maintain the highest level of customer service
- Gathering information from guest and bartenders on new products requested
- Assistance with monthly inventory
- Monitor beverage staff on proper service
- Enforce company policies and procedures
- Assist with maintaining payroll solution E-time on a weekly basic to ensure appropriate employee clock in and clock out
- Keep abreast of promotion and adjust personal levels to accommodate added guests
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
