Restaurant Supervisor

Carter Hospitality Group•Johnson City, TX

13d•$20 - $25•Onsite

About The Position

Carter Creek Winery Resort & Spa, located in Johnson City, Texas, is seeking a Restaurant Supervisor to assist and direct restaurant, bar, and room service operations to ensure a positive experience for all guests. The resort offers a unique blend of dining experiences with its restaurant/brewery, banquets, and special events, alongside a premiere winery. Operated by the Carter Hospitality Group, which has 25 years of experience in the hospitality field, this role is crucial in maintaining high standards of service and profitability.

Requirements

Two years of related experience or equivalent.
Current knowledge of regional and national trends in food and beverage.
Demonstrated proficiency in supervising and motivating subordinates.

Responsibilities

Coordinating, supervising, and directing all property food and beverage operations.
Assisting in maintaining a profitable Food & Beverage department and high quality products and service levels.
Assisting in marketing ideas to promote business, reducing employee turnover, and meeting productivity levels while keeping quality consistently high.
Supervising staff, assisting management, and coordinating all service personnel to maximize departmental productivity, while maintaining standards and exceeding customer expectations.
Assisting management of restaurant, bar, tasting room, and banquet operations including food and beverage preparation and service, team members, ordering inventory, and food and beverage cost control.
Ensuring all Food and Beverage is served as per Hotel Standards by being present on the floor.
Attending to all guest requests in all outlets to ensure guest satisfaction.
Implementing new menus and training team members on menu knowledge and SOPs.
Training, supervising, and guiding Food and Beverage team members.
Ensuring that the facility remains in compliance with safety regulations and health codes.
Responding to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
Monitoring and controlling the maintenance/sanitation of the various outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
Assisting with periodic meetings with F&B team to review past and future performance of service, quality, and general information concerning guest and employee relations.
Supervising and handling all F&B needs for any events or functions and participating in BEO meetings.
Assisting with planning and executing all events.
Coordinating with the event host on all aspects of the banquet function.
Performing planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
Conducting pre-shift and pre-function meetings and discussing any last-minute changes with the banquet team.
Maintaining relationships with vendors including, but not limited to, rental companies, entertainment suppliers, and transportation companies.
Maintaining timely and effective paper flow and communication within the sales and catering area, as well as with other departments.
Supporting the Sales Team as requested.
Coordinating Sales Department and other in-house events.
Maintaining constant contact with the banquet chef to ensure conclusion between food production and food service.
Accepting and accurately recording payments for events and deposits.
Setting up, executing, and breaking down resort events (e.g., movie nights, live music, pool parties).
Assisting with amenities and welcome note cards.
Performing special projects or other duties as assigned by management.