Supervisor, Registration/Patient Access

St. Luke's Hospital - MO•Chesterfield, MO

7d•Onsite

About The Position

The Registration Supervisor oversees registration staff and manages daily registration operations at both the Desloge Outpatient Center and the Hospital. This position is key to ensuring efficient patient flow and the timely processing of registrations, while maintaining and updating registration policies and procedures. Responsibilities include identifying and resolving issues, preparing monthly reports, and implementing new processes to enhance workflow. The Registration Supervisor collaborates effectively with clinical managers and supervisors, addresses challenges professionally, and ensures sufficient staffing to support daily registration activities and optimize patient flow. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Requirements

Bachelor's degree in Healthcare Management or equivalent experience required.
Two years of registration experience required.

Nice To Haves

Supervisory experience
Knowledge of the Cerner system
Knowledge of St Luke’s registration processes

Responsibilities

Oversees registration staff and manages daily registration operations at both the Desloge Outpatient Center and the Hospital.
Ensures efficient patient flow and timely processing of registrations.
Maintains and updates registration policies and procedures.
Identifies and resolves issues.
Prepares monthly reports.
Implements new processes to enhance workflow.
Collaborates effectively with clinical managers and supervisors.
Addresses challenges professionally.
Ensures sufficient staffing to support daily registration activities and optimize patient flow.
Promotes teamwork with all members of the healthcare team.
Performs duties in a manner consistent with St. Luke’s mission and values.