Supervisor, Quality Operations (12 Hour Weekend Night Shift - Onsite)

Insulet CorporationActon, MA
$73,800 - $110,700Onsite

About The Position

This is an excellent opportunity for an experienced Quality professional who enjoys leading teams in a highly regulated manufacturing environment. In this hands-on leadership role, you'll mentor and develop Quality Technicians, drive performance through data and continuous improvement initiatives, and collaborate with cross-functional teams to ensure the highest quality standards. Candidates with experience in medical devices, ISO 13485, FDA regulations, Lean Six Sigma, and quality systems will thrive in this dynamic, on-site position where they can make a direct impact on product quality, compliance, and operational excellence. This is a weekend night shift position. Working hours are 6:00 pm - 6:30 am, Friday - Sunday. This position is eligible for additional shift differential pay.

Requirements

  • Bachelor's degree or equivalent experience
  • Combined 5 years of Quality Technician and/or supervisory experience

Nice To Haves

  • Education and/or experience in an engineering, technical or scientific discipline.
  • Prior experience working in a regulated industry such as Quality System Regulations 21CFR820 and/or ISO 13485.
  • Ability to handle team interpersonal conflicts and find an acceptable resolution.
  • Effective verbal communication and excellent technical writing skills.
  • Proven experience to organize, prioritize and follow through on multiple tasks with minimal supervision.
  • Experience creating and analyzing trend and pareto charts.
  • Experience or certification in Lean Six Sigma, SPC, ASQ, and/or ISO process controls.
  • Excels at generating and maintaining organized and accurate records.
  • Experience with Microsoft software.
  • Prior supervisory / team leadership experience.

Responsibilities

  • Hires, manages, and mentors direct reports including daily interactions and performance reviews.
  • Provides leadership to team members, including but not limited to, training support on processes and procedures.
  • Schedules work of direct reports to achieve business goals and objectives.
  • Establishes and tracks daily team metrics to ensure performance targets are achieved.
  • Performs complex tasks to ensure compliance with quality standards.
  • Works with Quality Engineers, and other team members, to ensure effective inspection and test procedures are implemented and maintained.
  • Works on the development of standards to meet quality specifications and recommends procedural changes.
  • Collaborates with Quality Engineers with equipment troubleshooting and failure analysis.
  • Reviews applicable DHR documentation including inspection records, non-conformances, and deviations.
  • Manages, facilitates, and participates in continuous improvement projects.
  • Approves / signs-off work of Quality Technicians
  • Performs other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Additional employee wellness programs
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