Supervisor Quality HEDIS Stars - Lincoln

P3 Health Partners•Lincoln, NE

5d•$75,000 - $90,000•Hybrid

About The Position

The Supervisor Quality HEDIS Stars provides day-to-day direction to Regional Quality Coordinators who support HEDIS and CMS Star Ratings performance across assigned markets and provider groups. The supervisor translates regional and national quality strategies into workplans and daily assignments, monitors team performance and productivity, and promotes accurate, timely execution of quality initiatives. The role conducts routine analysis of measure performance, identifies trends and barriers, and presents performance updates to internal leadership and health plan partners. This position works in a hybrid arrangement, with three days per week in the office, and includes market travel of up to 20%. It requires a self-starter who can operate with limited day-to-day direction while supporting P3 Health Partners' mission of helping people live healthier lives.

Requirements

At least 2 years of experience in healthcare quality, HEDIS/Stars, care gap closure, provider engagement, or a related healthcare operations role.
At least 1 year of experience in a lead, senior coordinator, or supervisory capacity, or equivalent demonstrated experience directing staff and workflows.
Experience working with quality performance reports, gap lists, or member-level data in Excel.
Experience communicating performance expectations and results to staff, providers, office managers, or external partners.
Working knowledge of HEDIS, CMS Star Ratings, NCQA quality measure specifications, and gap closure workflows.
Ability to translate leadership direction into workplans, assignments, and measurable team activity.
Intermediate Excel skills, including pivot tables, filtering, sorting, lookup formulas, and basic calculations.
Ability to interpret and explain quality performance reports, including trends, outliers, and gap closure opportunities.
Ability to supervise, coach, and motivate a remote or hybrid team, including balancing workloads and following up on performance.
Proficiency in Microsoft Office Suite, including independently building and updating PowerPoint performance decks, and ability to learn EMR and population health platforms.
Clear written and verbal communication skills for presenting performance information to providers, office staff, internal leadership, and health plan partners.
Strong organizational skills and ability to manage competing priorities and deadlines in a fast-paced environment.
Ability to work independently with limited direction, anticipate needs, take ownership, and follow through on commitments.
High school diploma or GED required.

Nice To Haves

Experience in managed care, value-based care, or a physician practice setting.
Familiarity with EMR systems, supplemental data collection, or chart abstraction workflows.
Experience participating in health plan, payer, or joint operating meetings.
Associate’s degree in healthcare, business, or a related field, or equivalent relevant work experience.
Bachelor’s degree in a healthcare-related field.
Certified Professional in Healthcare Quality (CPHQ), medical assistant, coding, or similar healthcare-related certification.

Responsibilities

Supervise Regional Quality Coordinators by assigning workloads, coordinating schedules, providing day-to-day direction, and coaching performance.
Turn regional and national quality strategy into workplans, assignments, and measurable daily team activity.
Monitor gap closure production and data capture at coordinator, provider group, and measure levels to ensure targets are achieved on schedule.
Analyze performance using Excel and standard reporting tools, including pivot tables, trending, rate calculations, and productivity tracking.
Interpret results to identify trends, outliers, and barriers, and determine practical next steps.
Escalate performance risks, data discrepancies, and resource constraints to the Regional Manager of Quality with supporting details and recommended actions.
Coordinate gap lists, chart chase activity, and supplemental data collection to support HEDIS and CMS Star Ratings improvement.
Ensure reports, trackers, and documentation are completed accurately and on time for internal and contractual deadlines.
Answer coordinator questions about measure specifications, documentation requirements, and workflows.
Train and onboard new Regional Quality Coordinators and maintain job aids, standard operating procedures, and workflow documentation.
Coordinate provider office outreach, scheduling support, and follow-up to close open care gaps.
Prepare performance summaries and materials for provider meetings and internal leadership reviews.
Maintain recurring PowerPoint performance decks and present results, trends, and workplan updates to internal leadership and health plan partners.
Represent quality in recurring health plan meetings, prepare materials, document follow-up items, and complete assigned actions on schedule.
Partner with market operations, analytics, and health plan liaisons to resolve data discrepancies and missing documentation.
Monitor team adherence to HIPAA, PHI handling requirements, and internal quality and documentation standards.
Perform other duties as assigned.